德納利公園村旅館(Denali Park Village)

Purtroppo L albergo non ha rispettato L importo della prenotazione di 634 USD addebitandomi 775 euro. Al check out non rilasciano ricevuta di pagamento e non sono stati in grado di capire cosa è successo. Mi faranno sapere. Molta reticenza da parte del Manager. Mi riservo di fare un reclamo ufficiale con Hotel com. Evitate questa struttura

Problemi al check inn: ci hanno addebitato un importo superiore rispetto a quello della prenotazione ed ancora non abbiamo risolto il problema in quanto sono molto reticenti. Wi-Fi inesistente infatti sto scrivendo dalla stazione dei bus. Pochissime navette non sincronizzate con il servizio del parco. Non rifanno le camere per tre giorni. Assolutamente non consigliabile C’è di meglio per il prezzo pagato

The reservation was to pay at the property but the payment was charged at the time of reservation and they charged addition amounts which had to be disputed to get that back. Overall the room promised was facing river but was not and room had misty odor.

Lode lontano dal parco con poche navette. Mancanza di pulizia delle camere che non sono state rifatte per tre giorni. Confusione ed inefficienza e scortesia da parte dello staff, incapaci di fornire qualsiasi spiegazione.

Nice property. Clean and well kept. Good service.

Mountains and river lake view are so wonderful!

The lobby of the main building and their ads were good looking to impress you to book. But the actual room was significantly inferior. Also there was no refrigerator in the room. The service was poor. Our main reason for travel was to view northern light. We put our name on calling list if there was northern light during middle of night. There was only one day and they didn't call us. Our trip was wasted. We have to go again spending thousands of dollar. They said we have to put our name every night bit the receptionist didn't tell us that. If we were told, we would have done this. Don't recommend this hotel to anyone.

Very disappointing stay. When checking in for 3 nights clerk asked if we wanted to be notified about Northern Lights, of course we said yes. On a tour we were told by several they saw lights night before, we inquired at desk and they said you have to sign up daily but wasn’t told that. Our room had been updated a bit. New carpet, fairly new walk in shower but extremely loud. People above sounded like a heard of elephants every day and could even hear them talking. Doors slamming, floors squeaking, people walking in the building in general. We had to run the fan to drown out noise. Also, they provide an iron/board (??why) but no fridge. Very few outlets, had to put the tiny coffee maker and my phone charger on the floor. Would not stay again

Not as described on the website. Way overpriced for the value. Another reviewer likened the rooms to a Motel 6 and I would agree. Tiny, old rooms with no circulation so smell musty. Provided floor fans to put in window, but have to shut windows at night since the sun doesn’t go down until after 10 pm and to keep out the outside noise. Walls are thin so loud hallway noise. My biggest disappointment is that Mt Denali cannot be seen from this area at all. This is an interior part of Alaska and while in the Denali National Park, the mountain is still 100 miles away and not visible except by plane. Biggest problem was staff shortages. The staff we encountered were all incredibly nice and helpful, but hotel was so understaffed that hardly anything was open. Meals were hard. The whole section with the Burger place, general store, and dinner theater were not opened this season. Only had the coffee shop, gift shop, and sit down restaurant and all of these had limited hours. The restaurant had limited seating. Two of our meals we grazed on snacks we had brought with. No restaurants within walking distance and hotel shuttle doesn’t run enough to be helpful or reliable. Also, nothing to do in area without car. No bike rentals, trails etc. Have to arrange outside excursions that provide shuttle service. Would not recommend.