The location of the hotel is so special because it’s to close to Al haram and all shops. I had some issues in the begining , but it was quick resolved by miss renad from guest relation and miss soha al ekali from house keeping . I really appreciate how they treat my issues and how they made me and my family happy to come back again to this hotel. I think it’s normal to face issues in hotels , but it’s very important to feel that the staff are caring about the hotel and the guests. Well done
翻譯