Advantage: front desk service was good, especially a Chinese staff Ms Tian, she is warm and made people feel welcomed. Areef at Maalan Restaurant also offered more than five-star service.
Disadvantage: housekeeping should be better.
优点:前台接待很好,特别是中文接待员小田,服务周到让人感觉很温暖。还有北边的Maalan餐厅的服务生Areef也提供了超五星的服务。
缺点:客房清洁水平有待提高。
翻譯
來自住宿之回應: Dear Guest,Sunny greetings from Meeru Maldives Resort Island! 🌴Thank you for taking the time to share your experience with us. We are delighted to hear that our front desk service, particularly Ms. Tian, and Areef at Maalan Restaurant made you feel welcomed and provided exceptional service. We strive to ensure our guests have a warm and enjoyable stay, and it’s wonderful to hear that these staff members contributed to your positive experience.We also appreciate your feedback regarding housekeeping. Your comments have been shared with our housekeeping team, and we will review our processes to ensure we maintain the high standards of cleanliness and service that our guests expect.We hope to have the pleasure of welcoming you back soon to Meeru, where we’ll strive to make your next stay even more memorable.Warm regards,Guest Services Management TeamMeeru Maldives Resort Island