墨爾本Como Park North附近酒店

酒店不在city，但周圍也有吃飯的餐廳和酒吧，馬路斜對麪有個woolworth買了份半價的豆腐飯都是硬的變質了！酒店應該是新開不久，設施很新，服務人員很熱情，Check in時還送了welcome drink card（無奈不喝酒浪費啦）房間麪積不算大，1～2人還可以，親子的話可以訂個其他大一些的房型

我們有兩間室公寓,配備很棒的,牀很舒服,有 terasse。公寓很乾淨,幾天後換了手。景色很好,有許多餐廳和咖啡館在走的環境,還有直接的鐵路連接到市中心。我們很熱情,馬上就預定了再度住。

科莫酒店是墨爾本的一個機構。它一直堅持“從心底給予”的口號,因此他們所做的一切都是從心底,從熱情的歡迎,客房服務,客房服務,酒店服務和接待,每個工作人員都很細心,對您逗留期間的每一個需要都給予幫助和支持。所表現出來的溫暖、友善和關懷是非凡的。寬敞的房間,有大箱子全長窗戶,帶來自然光,充滿了優質的配件和裝置,牀是天堂,穿着漂亮的牀單,枕頭和被套,浴巾柔軟,蓬鬆,大多數房間都有寬敞的大浴室和一個深水浴池,每次都吸引你,典型的必須有藍色鴨子。然後還有屋頂游泳池,一個小健身房和桑拿。這是我們的家外之家!

I’d like to share our Villa experience at Crown Towers Melbourne room 3138 from 29th to 31st May 2023. To start, our greeting from Anthony and Sarah was simply delightful with champagne and the ultimate introduction of the room. We couldn’t have asked for anything more on arrival. The housekeeping attention to detail was excellent, though a mop was left in the second lavatory on the 2nd day. Not a big deal for us, however it’s those small touches that could impact other guests impressions. The bed was WOW - the linens, wow wow wow, like a cloud. The Koko Black chocolates were beautiful though the fruit bowl was nothing to be desired, a fruit platter would have made a nicer touch. The ceramics and art work in the Villa were spectacular though please inspect and dust the two ceramic cranes in the bedroom, the dust on them was so thick, I don’t think it had been done for a couple of months. The power plug at the bedroom window was slightly off the wall requiring maintenance and scuff marks on the walls. There was some feedback that we would like to give that would’ve made our stay absolutely incredible and memorable and what we thought would have been included as a ‘butler touch’ but failed to deliver. (Noting that we have stayed at numerous other properties globally that do this) For example, Knowing that it was our anniversary, a romantic bath or rose petals on the bed after we returned from the club room, would’ve been a nice touch Knowing that we were going to stay in, enjoy the room and watch movies, a small gesture of popcorn or movie snacks would’ve been a nice touch. I would have loved if it was offered to have our luggage unpacked. The in-room tablet is a big thing for us. It’s something that influences us to stay at Crown! Knowing that we can order room service at any time from the tablet. This never worked and was never able to be fixed for the duration of stay. This was a big letdown. On our second night the turndown service came approximately 1600. It was the two Butler team, plus two Housekeeper‘s, it would’ve been better if they had of waited until we went to the club room at 1730, so we were not disturbed. Overall, I don’t think you can offer the butler service as a selling point because we were not offered anything different than when we have stayed in the Premier Club suite. If the Butlers are meant to offer you services, then this feedback should definitely be delivered because we were not offered anything above and beyond what we would get in a standard Crown Suite. Though worthy to note that any time we interacted with any of the Butler team, the communication was professional and delightful. I do expect absolute perfection in hotels (and I’m happy to pay the price) but there were just a few imperfections that need attention. I have booked again for my 40th birthday because the room was so beautiful but I will come prepared with a list of requests for the butler team since its more ‘ask and you’ll receive’ rather than ‘we will

周邊設施齊全超市就在樓下走200米有一家聯鎖大超市，附近有中餐館，有一間日料店和牛屋很好就是有點貴！要預約才有位置現金買單9.5折，另外澳洲消費高定的是么寓式房間廚房工具配備齊全可以自己動手煮東西吃，鍋碗瓢盆全

優點: -喜歡我們的經驗 -酒店和位置。-工作人員很棒,超級友好。沒有什麼是問題 -我們感到非常歡迎。-房間很棒,安靜舒適。這是一棟舊建築,用新的油漆和傢俱裝飾。- 牀很好,房間很乾淨。改進的空間 -其中一個電梯(只有2)非常慢,應該更換。- 你只能用一棟老建築做這麼多,但我們沒有抱怨。

很棒的酒店，工作人員超級友好，房間乾淨現代。位置很棒，乘坐公共交通工具即可輕鬆到達任何地方，該交通工具就在外麪。

Stayed here for four nights with my girlfriend. Ideal location for getting around the city. Lot's of facilities close by too (eating places and shops). In all, I am happy and would stay here again. My only grumble was the wifi speed/stability (it kept dipping too). In the end I bought a SIM card.

我對這家酒店的印象非常深刻，我必須分享我的好評！首先，我要稱讚他們的價格，絕對是物超所值。這家酒店提供了出色的住宿體驗，房間寬敞舒適，服務人員友好熱情，總是願意提供幫助。而且，酒店的位置非常便利，靠近許多熱門景點和購物區。