We got there 1 1/2 hours before check in, and typically a room is available. Apparently the "system crashed" and we were told to come back at 4 PM. We did only to find a line winding through the lobby. My young daughter needed to use the bathroom and we narrowly avoided an accident because the bathrooms were locked. The worst part was one of the elevators was broken - made for long wait times. The pool was dirty too, super cloudy. If we come back, we will probably stay somewhere else. No offense, just the price didn't match the quality & value. The staff were friendly but it wasn't earth-shattering service.
翻譯