梅薩NAU–East Valley附近酒店

Oh boy, where to start? I booked this ”motel” on ******* a few months before my husband and I were due to travel to Mesa, AZ for the Atomic Monster Weekend Convention (lol) for my husband's birthday. Didn't want to spend an arm and a leg so we booked a motel, which served us decently in the past when we traveled to Idaho and around Nevada but holy hell was this place on another level. We roll up on the day of check-in well within the window of proper check-in time (3:00pm - 10:00pm was the check in window; we arrived around 4:00pm) after driving 5 hours to get there and the first thing we see is a ”lady” with no pants on and (hopefully) flesh colored underwear, standing outside of her room, leaning up against the door jam with the door hanging open smoking a cigarette. Always a stellar sign. Any who, we walk up to the lobby door and pull on the door handle. It's locked. Huh? We've never stayed at a place with a locked lobby. Weird; must mean there's a lot of crime in the area. Another great sign. We notice there's a doorbell so we ring it. It takes about a minute or two for some guy to come up to the window next to the front door al la gas station style and demand we tell him why we're there. What do we look like, cops? Is this a motel? What gives? How many red flags is that? I tell him that we have a reservation via Expedia.com for two nights and are there to check in. He demands to see our I.D.'s. We push them through the opening in the window and he finally lets us in the lobby. Upon entering, he confirms our last names and informs us that our booking was cancelled. I tell him I didn't cancel it and he states that his manager cancelled the booking. I asked him why. Turns out, these clowns tried to charge my card before I even showed up, which was in direct violation of Expedia's policies. I found out later, after I had a chance to check my email after this whole debacle that they had tried to charge my card around noon and cancelled the booking at 1:37pm. It stated in my confirmation email that the money would be due at the property and that my card wouldn't be charged until I arrived, which is how we've always done it with no issues. Whatever, upon him telling me it was declined, I assumed my bank declined it because we live in Nevada and this place was in Arizona and we don't travel often so they probably flagged it as suspicious (I didn't check my email until I got back out to the car), and informed him as such, but I was more than happy to pay now that I was standing in front of him, like the confirmation email had originally stated. I even informed him that I had cash to pay for the entire stay if he wasn't comfortable with a card, but either way would work for us. He told me ”too bad” so sad, I can't do anything for you because the manager had cancelled it because our card was declined. I asked him why he didn't try to call us when they tried to run our card (illegally by the way) to discuss the matter. He told us it was our re

辦理登機手續還可以,雖然我相信協助我的那位年輕女士對這份工作相當新,所以另一位在職的先生幫助回答了我的很多問題。由於這是芝加哥蘭地區的春季休息時間,他們很忙,春季培訓正在進行,他們位於斯隆公園旁邊,這符合他們的入住邏輯。他們的網站的標準入住時間是下午4點。我到的很早,像1030am,所以我知道我的房間還沒有準備好,因爲退房直到12n.下午2點左右才通知我房間準備好了,我很高興房間已經準備好了,直到我走進去環顧四周。遺憾的是,它仍然很髒。垃圾已經倒空,牀上用品和毛巾看起來很乾淨,但我的遙控器看起來就像有人在上面鼻子,房間灰塵非常大,而且淋浴時它們還是個毛球。我把遙控器和灰塵指給客房部的工作人員看。主管對遙控器的狀況表示非常抱歉,甚至在帶着新遙控器返回時爲Stats Grill提供了40美元的代金券,但房間仍然滿是灰塵。我決定用一塊抹布來除塵,而不是在他們名單上再添上關於房間的“抱怨”,他們第二天來打掃房間時,就會看到這些沾滿灰塵的抹布。第二天早上,我把髒兮兮的抹布和紙巾盒放在桌上,想確定換上滿滿的紙巾,然後就朝大峽谷走去了。我10個小時後回來,房間沒有被碰過。在出去吃飯的路上,我到前台問了房間的清潔時間表,結果發現他們入住期間沒有進入客房,除非要求這樣做。我發現這很奇怪,考慮到拉斯維加斯的情況,大多數酒店政策都更改了,至少每天需要檢查,即使只是快速查看一下房間的安全,而且這家酒店就在斯隆公園旁邊,這是特別每年約2個月的人羣密集地點。除了發現奇怪,他們沒有做每日房間檢查,但我沒有更多考慮,因爲我經常旅行,不需要每天有人來照料我的房間。我讓他們在我房間裏放下一盒紙巾,他們確實這樣做了,我便去吃飯,看朋友的比賽。我逗留的3天裏,房間沒有其他問題......至少我想是這樣。3月31日星期四中午左右,我到前台問他們辦理退房手續的方式。他們解釋了整個過程,說沒有必要對他們做任何事,所以我向他們道了謝,然後我趕往機場,把我的租來的車還了回來。4月1日星期五早上醒來時,我發現我因“客人損壞”被罰款250美元,而“損壞”是因在房間內吸菸造成的。

我在這家酒店出差時住了三個晚上。這家酒店必須有我在過去17年出差和休閒旅行中遇到的最好的員工之一。遇到的管家工作人員每個成員都給了“早安”、“你好”、“嗨!”。而且感覺很真誠,不逼。前台工作人員也很友好。有一天我順便從市場拿水和小吃。通用汽車在掌舵桌子。當我給他我的房間號向這兩個物品充電時,他看到我是一輩子的鈦邦維會員,並說這些物品在酒店。小但感激的手勢,以示我的忠誠。下次我會再來這,下次我會在這。

住在亚利桑那州立大学附近的好地方。令人惊叹的屋顶酒吧，观看日落真是太棒了。 下次我们在凤凰城时肯定会再呆在那里。

我們有一個非常好的住宿。我們受到友好和高效的前台的歡迎。房間很乾淨,保存得很好。早餐很好。即使雷諾正在進行,我們感到歡迎,我們也可以選擇區域。位置好。我們有一個房間在樓上,能夠欣賞壯麗的日出。期待將來住在那裏。

BEEARE OF BED BUGS here. Check the beds have been changed properly and inspect before sleeping here. I’m devastated to leave this type of review since the location of this resort was gorgeous. The management on the other hand is leaving me no choice or relief from being chewed up by bedbugs from my stay there. I was there for a work conference. Landed and checked in Thursday, checked out Sunday. After being in full conference mode, Sunday I woke up in bed super itchy. My first thought was: mosquitoes must have enjoyed me last night since I walked the hotel grounds after exhibiting hours. Since I was checking out that day, I packed up and didn’t think anything of it. Monday I woke up at home with a trail of bites all over my back, stomach, chest, neck, and scalp. I looked up what this could be and all signs pointed to bed bugs bites. When contacting the hotel to notify them, they immediately said “why didn’t I let them know when I was still on the grounds? We’ll send someone out to inspect the room.” Almost a week later I receive an update. “No bed bugs found in the room.” I’ve requested the report and crickets, hence my review. Good luck staying here and check your beds!

雖然這家酒店有24小時的班車,而且離機場很近,但差不多就是它所能達到的。班車司機不停地講着從接車到送車的快速火速的節奏。友好,但超出了頂部。大堂經常有人露面,沒有面具,也沒有工作人員要求遵守。有時,整羣人,例如一個團隊,或者建築或消防員,感到非常不安全。電梯鈴聲是我聽到過的最響亮和最煩人的。AC是牆式單元,它使得入睡變得具有挑戰性。酒吧裏有好幾個客戶沒有分開,顯然我們沒有在一起。我們決定坐在外面的院子裏,吃點東西。選擇很少。我們的三明治來了大約5分鐘,麪包溼透了。看起來我們餐桌上的快速送餐一定是由於食物是預先做的,而且坐在涼爽的房間裏。房間很乾淨,工作人員很友好,但我會在以後的旅行中尋找其他選擇。