新星運動牧場度假村(Rising Star Sports Ranch Resort)

The face lift outside and amenities are great. The inside of the rooms , bathroom and flooring could use some upgrades

The room was noisy. People in the hallway were easily heard, including late at night. The A/C unit was loud. I’m sure I woke up every time it came on!!

Room (deluxe ? Queen) was spartan but okay. However the heat/AC unit was very noisy. Our friends room stank of tobacco and then their replacement room had a faulty shower head. There is no eatery nor breakfast on site; you have to drive.

The room was great. the children, teenagers, running up and down the hall until all hours was not. Someone smoking ****. It was lingering in the air in the morning., also not but that was in the morning. need more directions for the coffee.

The beds were not comfortable and chairs were beat up and had holes in them. I did not realize this was a hotel for athletes.

After a long drive we check in, staff was nice but after driving for 12 hours we just wanted to relax. We check the beds and find hair all over the sheets. Had beds redone a 2nd time and again hair. Had to complain to front desk again and after 1 hours they finally came and I had them complete remove all bedding and remake beds. Would we stay there again? Most likely not! Restaurants weren’t open luckily the ****** across on other side of freeway came and picked us up to shuttle us so we can get dinner at ******. We were in a big rig so getting around wasn’t easy. Just wasn’t a good experience and doing all this being tired, and cold rainy day just wasn’t great!

The lobby area and the front desk staff were excellent. The room was clean. The towels were something that you would expect from a jail or the lowest rated hotel that you could find. They were tiny and extremely abrasive. Upon waking up to go shower, I came across two cockroaches in the bathroom area. The showers water pressure was extremely low and the temperature was cold.

Every hotel I've stayed at has a mini fridge in each room. No refrigerator. Advertising in the room is tacky. I wish i would have stayed somewhere else. Will not return.

My family and I came to stay at the resort, and it was a disappoin**ent. Resort always charge a resort fee. Compared to a regular hotel and a resort, there was nothing there that was appealing. It felt more like a hotel than anything. The hotel staff was not helpful and the beds weren’t comfortable at all. The little convenient store and vending machines had very little in them. The room needs updating as well.