大都市智選假日酒店(Holiday Inn Express Metropolis)

The only thing negative (and it could be my fault for overlooking this) but I booked it because of pet friendliness, and the rate was a set amount, and they charge $25 more if you have a pet. That should be more up front in the rate details, in my opinion. Otherwise the property & staff have been exceptional & it’s remarkably quiet in the room for being so close to a busy interstate.

We were welcomed warmly upon entering and the lobby was very clean. Check in was easy. The whole hotel looks newish or recently updated, however a closet look reveals a lot of little issues with the room. At least in ours. Nothing that would ruin your stay but you can tell they don’t really fix issues or fix them properly. We did like the room and it was very clean and smelled nice. The king size bed was comfortable. The room was large which was weird because the bathroom was small. The toilet was so close to the sink that you could not stand between so only one person could be in there at a time. The Dove soap for everything was nice. My wife especially enjoyed that. Everything from the iron and fridge worked as expected. The one major scare we had was the elevator. It shook so much and made a lot of weird sounds. The continental breakfast was a C at best. On Sunday they had a pancake machine that didn’t work, dry turkey sausage, and overcooked cheese omelets. The options overall were lacking. We might stay here again. The only reservation I have is that elevator. It really needs to be maintained.

Rooms had a strong smell of cleaning products. Have asthma, difficult to breathe. Bed was comfortable. Pool and hot tub were out of order. Breakfast was average.

Okay but needs attention, broken floor tiles. Carpet’s very dirty around the edges of wall. Stained sheets. Breakfast was good! Coffee excellent!

Very nice room, clean and the bed and pillows super comfy. Lot's of hotcwater and the breakfast was excellent. The staff were friendly too bad the pool was closed for maintenance. Would stay there again as the rate was also reasonable.

The staff always greeted us. Even the men and women cleaning the rooms. We plan to come back!

The hotel was convenient for a funeral in Metropolis. It was nice to have breakfast. Unfortunately our room coffee maker did not work.

This property needs serious cleaning. Get rid of all the carpet. It’s wet and smelly. And you can actually see that the carpet is not vacuumed. The tv remote in our room was covered in what I hope was food. Luckily I travel with Clorox wipes. The elevator was frightening, it bumps and ****s along, then stops abruptly, jarring. This was our second visit here. Will be our last. Sad, because IHG properties are our favorite