格雷斯通酒店

The stay here was amazing. Love the rooftop pool 

Great clean hotel in the heart of miami beach. Lovely room (was a bit noisy) great restaurant and service

Nice enough room for an efficiency, but much like other reviewers did not have hot water in the room for showers. Let the front desk know and they said they would talk to the manager and reverse the resort fee. Never followed through or called us. The water heaters in rooms not working is a known issue, the front desk acknowledged that, so it’s even more disappointing that it has not been corrected. Also, watch your hotel bar tab, the bartender overcharged us significantly for a drink which we unfortunately did not notice until it was too late.

O hotel é ótimo , perto de tudo na colina ave. Apenas o Estacionamento na região é caro, mas tem opções mais “baratas” a alguns minutos a pé.

L’hotel è carino. Il supplemento di 100 dollari per un cane di 4kg è assolutamente inaccettabile e fuori prezzo

Hotel pulito in buona posizione oeesomale alla-reception poco cordiale e poco professionale

Hidden Fees and Lack of Basic Amenities – A Major Disappointment I cannot justify giving this hotel a positive rating. After prepaying $4,500 for my stay, I was hit with an additional $680 in hidden fees upon arrival. These charges were ostensibly for "Wi-Fi and Gym access," which is absurd considering the hotel doesn't even have a gym. Upon request they give cards to a Gym located 1000 yards from the hotel and can be access in limited hours The room itself was highly disappointing: No Workspace: The room is cramped and lacks a functional desk. The existing table is uncomfortable, and there are no accessible power outlets to charge a laptop. No Coffee: There is no coffee machine in the room and no coffee service available in the hotel. You have to leave the property and find a coffee shop just to get a morning cup. Misleading Location: "Beach access" is actually a 300-yard trek. Between the cramped quarters and the predatory fees, this stay felt less like hospitality and more like a trap. The words "costumer service" "care," "humanity," and "compassion" are not in their vocabulary BEWARE.

The hotel had no one to help with bags and the valet was not present and I had to wait 20 minutes to figure out what to do. The room required me to Go back outside and down an alley way in the rain and find the elevator. They would not guarantee the pool would open because it was raining on and off but that’s is Florida. I left and ate the money

Misleading “Adults Only” Designation — Avoid This stay was deeply disappointing from start to finish. Despite being marketed as an adults-only property, the hotel was full of children throughout our visit. The location compounds the problem: the hotel sits directly adjacent to a nightclub, with loud music pounding well past midnight. My courtyard-facing room made things worse — noise from the open courtyard filtered in early every morning, making uninterrupted sleep nearly impossible. The room itself fell short on every practical front. There is no dedicated workspace, making it unsuitable for anyone needing to get any work done. The TV signal was weak, and audio and video were consistently out of sync. Perhaps most telling of the hotel’s indifference to guests: there are no ice machines on property — you must call the front desk and then wait up to 45 minutes for delivery. I would not return and cannot recommend this property to anyone expecting the quiet, adult atmosphere they advertise.​​​​​​​​​​​​​​​​