M 酒店(M Hotel)

I made a reservation 2 days in advance, they call after 2 days and say that there is no place in our hotel, let's direct you to another hotel. Don't trust the hotel and make a reservation, you will regret it and you may encounter bad surprises.If you say I have free time and I’m looking for something bad his hotel for you my friends.

DO NOT RECOMMEND THIS HOTEL. UNPROFESSIONAL, DISGUSTING AND SAFETY ISSUES! We checked into 2 rooms, 1 smelled like **** another had a strong bleach smell, it was impossible to be in the room. We had to open the windows to get rid of the smell. Both rooms had cracks on the windows, stains on the sheets and towels and outdated renovations. For one of the room the front desk gave us 1 big and 1 small towel even though there were 2 of us staying in the room. We have asked for more towels, however received them only next day. Wifi wasn’t working the first evening and the front desk wasn’t helping to resolve the issue until next day. On the second day the hotel said that they need to move us into a different room but there was no explanations why. AC in the new room was very loud and once we turned it off it was leaking on the floor. Toilet flushing didn’t work. When we reported this to the front desk they said that they know and there was no action taken. On our third day the fire siren started working at around midnight and the fire department didn’t come until after 1h later. There was some flooding going on and siren was very loud making it impossible to stay in the hotel. The stuff was just walking around and smiling at us. No one tried to resolve the issue or apologies for the convenience. Next morning the sirens went off again at around 5:30AM and noone was solving the issue again. We left hotel at around 8:30AM and the sirens were still on. There was no stuff at all in the hotel, fire department never came. At that point it was a safety issue staying in this hotel. We have packed our luggages, reached out to ******* and they helped us to refund the money for the rest of our stay.

The location was wonderful just a few blocks from the beach. Never had problem with parking, check in was seamless and hastle free. Bed is very comfortable. Would stay again when I come back to Miami.

I recommend taking a hard pass on this one. Worst place my wife & I have ever stayed. The online photos are a farce. They look nothing like that in person. The room was smelly and filthy disgusting (see photos). The closet is a joke and there is no dresser or drawers of any kind so you'll live out of the suitcase while there. Upon arrival, we walked to the Publix and purchased cleaning supplies and spent the first 2 hours of our vacation cleaning the room & bathroom. I informed management about it and they didn't care at all. The guy said that we could leave and stay somewhere else...with no refund of course. The bathroom sink was stopped up and I sent a text (no one stays at the front desk) informing them of the stopped up sink and never got a response. Again, they don't care. Parking is hit or miss. They do not have any parking of their own so you'll need to find an open spot on the street. The only positive that I can say about our stay is that the location is walking distance to the beach, restaurants and shopping. Bad experience and we'd never stay there again!

Very good hotel, location near from beach, restaurants, supermarket. Good accessibility without too much traffic as it is located half a block down the street of one of the bridges that cross to Miami Beach. The parking is in the street but we always found one. In front of Curative (free pcr with previous appointment if you need). The room was clean. There is not clean service every day but if you ask for it, they will. The room has a small kitchen with everything necessary.

We had a nice stay at m Boutique hotel it is very clean staff is very friendly close to the beach , restaurants, puplix, Starbucks and a trolley to south beach . The only complaint we have is the rooms were a bit muggy

The reality does in no way correspond with the description. This is a self-check-in establishment with no service at all and a front desk that is very rarely manned, a fact that is not mentioned anywhere. No safe deposit box, a TV that only works with the guest‘s own Netflix account, the kitchen badly needs maintenance. The location is the only positive point as close to restaurants, grocery shopping and public transportation

Rooms were very clean, bed super comfortable, owners are extremely nice and welcoming. I love this little boutique hotel that only has 12 rooms. Parking is limited. The only suggestion I would have for the owners is too cover the window with something other than just blinds. The light from the building next door keeps the room bright all night and it is hard to sleep. Lots of restaurants within a few minutes walk, the beach is a 2 minute walk.

My husband and I enjoyed our stay at M Boutique Hotel during our visit to Miami. Our room was nice and clean. The little kitchenette was definitely a plus. The staff was helpful and we appreciated the communication from the management about details of our stay, checking-in, parking, and information about the area. Very helpful! The hotel is a couple of blocks from the beach, near restaurants and Publix. Also reasonably priced for Florida prices these days.