Verified traveler
2023年3月7日
I travel most of the year and this tops the worst hotel experience in a very long time! I would give the hotel itself 3 stars (and that’s generous) and 1 star for the experience of staying here. This is not my first stay here but it got worse every time. I was told before booking the room that they have guaranteed late check out purchase option, at the hotel upon checking in they had no idea what I was talking about. I would not book the room if i was told that late check out was not an option! However, the worst part was the room itself - stains everywhere, scratched furniture with what looks like either feces or blood stains on the walls and curtains, I found a “bride to be” sash in the sheets… don’t think it was left for me there, in room dining is “not available these days”, no even such a simple thing as Netflix on the TV or box of paper tissues on the bed side table. W chain is really embarrassing themselves with this propert
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