諾福克湖度假村(Lake Norfork Resort)

Got there it was closed down, no call, no email, no nothing. ********** did not help and no way to contact anyone.

We arrived, and the timing was terrible, the power was out & we were unable to stay. It forced us to change our whole evening

My son had a birthday party there he left his box they found it 3 days later and there was $30 missing out of it they said it was right by the air conditioner but they couldn't find it

Observed staff treating different customers differently, including allowing the one family a late checkout after telling us it was not possible - and then telling the people after that no as well. Get food before you get there if it’s the off-season. Indoor pool is pretty nice, but a bit dark & over-decorated for Halloween. Common pool-side shower room bathrooms were disgusting.

No hot water in the room and instead of giving us a room they "allowed" us to go into an unclean room to take showers which didnt have hot water itself

Over all it was a very good stay. Check in was easy and fast. At first there was a miscommunication between house keeping and the front desk so we were given a room that wasn’t finished cleaning. They were quick to get us into another room and very apologetic. The only down side for us was they were having a holloween party and the pool was closed.

We stayed one night in the resort. The accommodations were fine and met our needs. However there was a LOT of loud noise above our room that went on well after midnight. It was our understanding there was decorating being done for an upcoming event. We didn’t understand why this couldn’t have been done during hours when guests weren’t trying to sleep.

The newly renovated rooms were lovely, and the views were amazing!

Room was nice, no carpet all tile floors Shower curtain rod was falling out of the wall & the tv wouldnt work without a roku acct. View was nice enough