皇家阿爾比恩酒店(The Royal Albion)

The hotel is old but continues to maintain its charm. The rooms are spacious, some with spectacular sea views . Sadly there was a mix up with our booking and we didn’t get the superior room we’d asked for, hugely disappointing. We were reimbursed as we ended up in a standard room, thankfully this was still quite good. This is my third stay, rooms are clean, well equipped and staff always helpful and friendly. Breakfast choices are excellent too.

The hotel staff were excellent , polite and helpful , although the reception phone was not manned when I needed help at around 10:30pm , fortunately this was not anything serious but if it had been , there would have been no response. The room was a good size with good quality towels. The bed in room 19 was not comfortable and the pillows varied. The balcony needs serious attention, it could be made into a lovely place to sit but we didn’t feel we wanted to use the unmaintained area. The quality of food at breakfast was good and we enjoyed the choice available. News of what was happening in the lounge could be advertised at reception , we didn’t know about the quiz that had happened on a previous night . I would think again about staying at the hotel at the rate charged even though the location could not be more perfect.

The hotel is very much in need of refurbishment. The carpet in our room was worn and stained, the bath was coming away from the wall. It is to put it simply very tired! Having said that the staff were very apologetic for the fact that there was scaffolding against our window and gave its a discount. The breakfast is excellent

Parking 200 yards away from hotel. Stairway carpet old and dirty. Receptionist was slow. Tables and work surfaces in bar sticky Staff very pleasant but inexperienced. Valentine's night meal was a disaster. Valentines menu taken off the tables. The usual menu was offered. Both steak choices taken off. Lemon sole taken off Meatballs taken off Crab and prawn linguine taken off. Hummous and scallops ( starters) off Green beans off. Ran out of wine we were drinking. Hake was half cooked Potato was burnt Mussels were gritty and sandy and not eatable. Breaded prawns were cold and tasteless. I asked for coffee and brandy and the brandy had ice in it. Our room no 12 was fine nice sea views clean and tidy. Breakfast wasnt great. My 2 poached eggs on muffins were hard boiled. 😫 We refused to pay for our food in the evening as it was terrible. We paid for all drinks.

A beautiful refurbished room with a balcony and sea view. The bathroom was beautiful, provided toiletries and was incredibly clean and warm as was the bedroom. Coffee machine, water, clock radio, television and more. Unfortunately, I was only staying for 1 night.

Very impressed with our stay, the room well appointed and clean. Very comfy bed. But the biggest plus for us were the staff. They all went out of their way to be welcoming and helpful. They made us feel like our stay really mattered to them. Thank you to all the staff at the Albion Hotel. We will definitely be booking with you again

A little dissapointed with the overal state of the decor very tired looking, carpets old and worn paint flaking off in places. Our shower was not working. Though after talking to reception it was fixed. Cleaning of the room and bed making was not good. Breakfast was v,good though service a little infomal! Being addressed as 'mate' and 'hi guys' we found a little 'incorrect'.Also thought street clothing not uniforms spoilt the image of the hotel I wish the above to be considered as helpful critisism! A definate possitive was 'George' a very helpful and polite assistant manager?

Perfect situation. Staff very helpful, and accommodating for the more elderly visitors.