聖克魯斯酒店(Hotel Santa Cruz)

La ubicación muy buena. Cerca a zonas comerciales .Además por la noche puedes caminar por la Costa Verde. Tiene problemas con el desayuno buffet, no es muy variado. No te ponen toallas para los pies ni manos. Por lo demás bonito.

Stayed here for the night before and on day 1 of a G Adventures trip. Hotel is shocking. There’s mould on the curtains and blinds, doors don’t really lock, no doors on balcony, bed is uncomfortable. The trip advisor photos are very old or flamboyant of the reality. Hotel looks much more dated than this. Location isn’t brilliant either and we saw much nicer hotels closer to Miraflores. Only positive is the staff were friendly. They moved us twice until we had a room with less mould.

I stayed here the night before my G adventures tour. The room was basic but comfortable. The walls are extremely thin! Restaurant available for dining and very basic breakfast included. WiFi ok. Location nice, handy to walk to different places. All staff very friendly and helpful

My front desk lady, Ornella, was awesome! She’s so cheerful and extremely helpful!

The hotel is in a great location in Miraflores, making it a good base to explore the city. The hotel is a common starting point for many tours around Peru. The rooms are clean, and the facilities are good for the hotel price range. The walls in the hotel rooms are quite thin so noise from other rooms can keep you up in the night. The hotel offers 24/7 reception and provides vending machines in the basement to cater to your needs at any time. The service provided by desk manager Percy was exceptional, who speaks fluent English and helped me with any problems I had during my trip. The hotel restaurant was good for the price range and gave me a complementary Pisco sour with my dinner which was very appreciated! The included breakfast was nice, but choices were limited. Overall, Hotel Santa Cruz is a good hotel for exploring the city, with the facilities expected for a hotel of this price range.

We stayed at Santa Cruz Hotel as the accommodation was included in a tour we did with G adventures. We stayed there for 4 days total, in 2 different rooms. Even though the hotel was not a fancy one and it was more basic, the reason I am putting a 5* review is more the stuff, that was the most welcoming and helpful I met during my whole stay in Peru! The rooms were nice and the bed very comfortable, but it is noisy and at the bathroom smelly water comes out of the sink. The breakfast was ok and the location very nice.

Noisy hotel. Rooms are painted in depressing dark colors. Inner rooms are boxes, no windows. 5 minutes to get hot water in the shower. Shower drainage is a size of a coin, takes forever to drain. Bed was terrible, pillows were razor thin. Breakfast is almost finished a 9:15 am, although it should be till 10:00 am. Broken curtain, light all day and night. Rusty fridge. Have to get tv, air condition control from reception. Had to switch room 2 times at check in. Will never stay at the hotel again. Paid same price for much better hotel in Miraflores. Exceptional, good and very good reviews: really? for this hotel. Misleading reviews, and photos in the hotel description. No in room safe, misleading and wrong. Safe is at reception.

Location of the hotel was fine but the area around it is not amazing. The room we were given had only one towel so we had to go and ask for another and the sink of the bathroom had a bad smell whenever water was going in. It also was a bit cold and felt a bit unloved. Staff was helpful though