We reserved this room sight unseen, while on the road, about a half hour before we arrived in the town of Mohave. ******* says no cancellations are allowed. However, when we arrived, we discovered the hotel was directly across from some VERY busy and LOUD train tracks. Furthermore, the motel is on a VERY busy road with huge semi-tractor trucks zooming by all the time. We were exhausted from traveling, and these conditions were totally unacceptable. Had we known the noise level, we would not have reserved a room at this motel. But the proprietor said we couldn’t cancel them. To me, there is a problem with this policy. When the room is below standards, it should be allowed to cancel the reservation. I WILL NOT USE ******* AGAIN, since this was a very unfair and disappointing experience. I would appreciate hearing back from either the owner of the motel or an ******* representative. I am also hoping to receive a refund for the cost of this room. Best wishes, Mary Corbin
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