莫爾特拉西奧Via Verde附近酒店

It's not 4* but it's clean and staff are very helpful. It's easy to get into central Milan. Lots of good places to eat around that are reasonably priced. The rooms are a good size and have daily cleaning service, fresh towels. A good base to explore Milan

WOW - this is just the most magnificent boutique hotel and a truly exceptional position. It’s super close to the lake AND shops AND restaurants - we only had a day and a half but I would gladly come back for a few days. One of our rooms had a window view directly our over the lake (302) and the other had a little balcony that offered views of the lake. (403) . I preferred the 302 room but my daughter said that it was a bit noisy due to the stream of cars. The rooms are comfy although I always dislike the joined single beds to create a king bed with a join. I always seem to end up stuck in the join (no matter how small the crack😂) The decor of the hotel is like a plush reminder of the 1930s - I felt like George Cluney might come round a corner at any moment. The building is superb and VERY picturesque. Service has been excellent and we feel very privileged. We have just finished breakfast in the most divine outdoor setting in the hotel grounds overlooking the lake. It is a bright blue sky and the wind is calm - I don’t think life gets much better than this.. Last night we dined at Ristorante Sottovoce which was a mere 100m away and absolutely as MUST do while staying at the perfect venue. “It’s such a shame we’re only here for one night” , my wife just said. But we still have a few hours to do a guided but tour with a private captain/guide - so there is still more special-ness to enjoy.

這家酒店遠遠超出了我們的預期(並不是說他們是壞的)。從預訂的便利到我們退房的那一刻,一切都很棒。我們到達之前的任何查詢,辦公室經理Mike迅速通過電子郵件回答。我們航班晚點,下班後到達,這根本不是什麼問題。我們被髮送了一封電子郵件,其中有明確的說明如何獲得鑰匙。房間很大,明亮,非常非常乾淨,比您住宿所需的更多。牀真的很舒服,浴室完全瓷磚,淋浴時散步很強大。我們在那裏參加婚禮時,要求熨斗和熨衣板,這是在請求後一小時內帶到我們的房間,並與我們一起使用4天的住宿。房間有Nescafé咖啡機,您也可以從這個很容易泡茶的熱水。提供豆和茶袋。電視有天空,顯然大多數頻道是意大利語,但有些你可以換成英語。早餐很可愛。自助式歐陸式早餐,還有培根,香腸和炒雞蛋。如果你想一個大盤子,就問。這是英語的事情。邁克是這家酒店的資產,任何建議或問題,只要問。他組織我們在湖上租了一天的船,爲我們找到了巴士時間,以便我們可以到達我們需要的地方,以獲得船(巴士本身就是一種體驗)。對他來說,沒有什麼是太多的麻煩。感謝您對我們的住宿如此難忘的一切的幫助。我們會回去嗎?是的,在心跳中

After a very busy period on personal level, this was the perfect location to unwind. What we really liked: - The atmosphere of the building - The friendly staff - The space we had in the junior suite - Parking space (though sometimes you need Italian parking skills to get out ;) ) - The breakfast (as ordered) - The beds! (nice to have 2 different types of pillows) - The cleanliness - The 'night cap' offered when returning from the city As the weather wasn't really super, we didn't use the swimming pool. That was our plan B in case of a heat wave :) The hotel is located a bit outside the real center of Como, but plenty of restaurants, the harbor and the funiculare are located at walking distance. And yes, you shouldn't drink too much before returning to the hotel :)

這是一家管理出色、地理位置優越的酒店，位於世界上最美麗的地點之一。工作人員非常友好（有時幾乎太過分了，但又不會傲慢）。我們升級到了一間寬敞的套房。我唯一的批評是，我們套房的家具似乎是為哈比人設計的——規模小得出奇，而且完全不舒服。令人沮喪的是沒有一個舒適的地方可以坐在原本可愛的環境。這個地方相當昂貴，但我很遺憾退房了。

好的結構,在戰略位置,早餐優美,清理非常好,寬的停車場。 不幸的是,結構很不足,我預訂了2間的婚姻室,對兩間房間都適用下列:風空氣不正常,房間裏的氣味很強,由於靠近,所門的箱有木。 我把客廳給與我一起旅行的朋友們,我們還是睡得好,但這個人物不像幾年前他曾建造這套建築一樣。

+ Panorama Room is nicely renovated, well decorated. High quality interior (eg nice bar cabinet, closet with good coat hangers…) + bed is excellent + size was good to stay with 2 adults + 2 kids (we stayed only one night) + hygiene is top, everything is super clean + staff is very helpful (guided us well to visit Como and find restaurants) + location is quite peaceful: not too touristic, charming square across the street. But not the ideal location if you want to experience Lake Como directly. It takes a 15min drive to get there (which is’t so far away, but I guess there are plenty of accommodations that are located at the lake itself) - bathroom not renovated - there is paking just near the hotel, but it’s a blue zone (free parking for 1 hour). Everything else is Payable We did not experience the restaurant but it looks like a fine option to eat, so that is definitely an added value

I would like to say I never go out of my way to write a bad review, as I understand nowhere is perfect and often it’s just one or two minor things which aren’t good. But sadly I had to review this experience. Upon check-in the grumpy person behind the desk took photocopies of our passports. We were given a key with a chunky, dirty keyring and weren’t told how we could get to our room or given any sort of information as to what to expect on our stay here. We were given no leaflets or anything in our room about nearby attractions. When we entered our room we instantly noticed how dirty the room was. Overall the interior of both the hotel and the rooms are pleasant and seemingly lovely traditional Italian. Sadly it seems that the owner has given up with ensuring it is kept nice and clean as everything looks shabby and wilted. We aren’t even being picky, the standard things which you would expect to be clean were very dirty. The room looked like it hadn’t been hoovered, the surfaces looked unwiped, the shower head was filthy with limescale so had to request it to be cleaned as genuinely felt it was unsafe to shower under. The mattress was like sleeping on the floor and pillows were flat. We had to request more pillows several times. We were just given 1 sheet (which was thankfully the only thing in the room clean) to sleep with and no headboard. The drain in the shower smelt really bad when water from the shower drained into it - it smelt like the sewer. The only 2 working plug sockets in the whole of the room and bathroom were if you unplugged the TV and on the floor near the bathroom door with nowhere to rest anything on (e.g. a phone to charge). We found a mini fridge in our room under the desk but sadly no option of a mini bar where we could purchase waters or snacks. This could be a great opportunity for the hotel to make the guest experience better and also make money and yet something else which they don’t care about. The chair at the desk had also seen better days and looks like it’s been thrown around. Also, when the maid cleaned our room, they shoved our pyjamas almost in a ball nearly on top of the dirty phone in the room. We were disgusted. Sadly there is no restaurant on site or any options for food or drink which is extremely unusual. We found that the staff were overall quite rude but when we showed them our flat pillows and the shower head they seemed to understand where we were coming from and a little embarrassed. Nearby there seems to be a few transport links but we were given no information how to get into Milano Centrale or to attractions such as Duomo. Because of this and how confusing we found the transport system, we sadly spent an unnecessary amount on Uber’s because none of the staff would really help us. Unfortunately with it being August, all shops/restaurants/cafes/businesses within several miles are closed. They need the hotel inspector to visit.

We have been in many hotels in different countries, but this one is really special, hotel is beautiful, very nice location, just 9 minutes you are in city center by train. All is good, but personal, Francesco at resection, makes experience to stay here really amazing. Any question you might have, he has an answer, and best is that Francesco does it with pleasure, he helps really with heart, we have never seen such a perfect help in any other hotel. He’s really special, thanks a lot to Francesco for such a nice help every day we stay here. We would recommend this hotel 1000%!! Nino and Nodar