Not the best experience at check in.
Rooms were not ready for us and many other guests. No towels available before and after we went to the beach.
The customer service however was awesome. The employees did their best to make us comfortable in the situation.
The hotel itself was good. Food was ok.
The beach was good.
Be aware there is a cost for the chairs. Unfortunately we only got to use it for about an hour during our over night stay because it closed early and opened late.
Really enjoyed my stay here. The location is everything!! Pros: 15-30 min walk from Doc Cave’s Beach , M’garitaville, One Man Beach, and Harmony Beach Park I opted for the private room with dbl bed. Room was quite comfortable. Maria, one of the most friendly souls on the planet, checked me in and offered lots of suggestions on things to do and see in the area. Hi’Lo supermarket at corner of hostel for all your necessities. Just a Couple of suggestions to the manager: when the bathroom is shared, and when one of the 2 toilets aren’t in working order, that needs to be repaired as quickly as possible. Also couldn’t hurt to wipe down the walls and bathroom doors every now and then. Stains show badly on white paint. Would definitely stay here again. Staying here, You will save tons of money to spend on nice restaurants and activities, which was the whole point of vacationing with a local flare. Thank you MoBay Kotch, hope to see you again soon 😊 (Katrina)
訪訪客My self respect dropped a few notches after staying at this hotel. This place is garbage! There were a large number of issues. I only gave it one star because there was no option to give it zero stars. Firstly, when we arrived, the hotel told us that ******* had not sent over our reservation that we made three days prior. They sent us away bag and baggage into Montego Bay with nowhere to go. I reached out to *******, who reached out to the hotel to confirm our reservation and we returned and checked in. we checked in because we had nowhere else to go. The following are just some of the issues that we have with the hotel. Electrical outlets didn’t work, wiring was sketchy, the toilet didn’t flush, the TV had no reception, there was no laundry service as indicated in the hotel services online. We asked and we told that there was no laundry service that day because they dry the clothes and it was raining. The bathroom door didn’t lock and it fell open when you tried to close it zero privacy for taking a shower or using the toilet . there was a gaping hole in the balcony door where the handle used to be. Air conditioner was either on or off (so you were either freezing or roasting). The ceiling fan didn’t work. There were no light fixtures, just bulbs sticking out of the wall. There is no smoke detector it was pulled out of the ceiling and you can see the wires (see picture) There were multiple light switches. We had no idea what they were for because they didn’t seem to do anything. There was an ironing board, but no iron. Housekeeping came and handed my husband a random brown tray and said it belong to the room. She laid it on the fridge, and we realized later that the reason that it was there is because there was a leak around the bulb in the ceiling and it was dripping down into the fridge where by the way, we are unknowingly charging our phones. In summary, I do not recommend this place I recommend that you stay as far away from possible. I don’t know who are these 10 out of 10 ratings on other sites and I’m pretty sure that it must be staff or the owners..