Verified traveler
2023年7月13日
I stay in a hotel 3 days a week for work. This hotel is advertised as a nicer place than what's real...especially having paid 200/night. It is in serious need of remodel. Potholes in parking, smell in room, different flooring throughout suite and kitchen that is a blast from the past. First night about 3am...hear what seemed to be gunfire and early morning...dump truck and people tending to dumpster outside my window without enclosure. I had a distasteful encounter with front desk when they tried power calling room during my phone/zoom call with clients. I first placed my meeting on mute and let the phone ring out...but he kept calling....finally, upon answering, the front desk asked me to move my truck that it was in a reserved spot for another suite. I requested that i move it in 10-15 min as I was preoccupied but he insisted a guest was waiting and that I must move it immediately. First of all, the hotels dumpster was placed in the parking stall nearest my suite and no signs indicated parking as reserved. Although frustrated, I moved my truck to the other side of the hotel. No one parked in the stall I freed up all evening...I am pretty sure it was a rediculous power trip. I stay at a lot of hotels as I am a platinum member...and this hotel ranks among the worst. I really do like to olace positive feedback and give credit where it is due but this hotel and staff really irked me.
翻譯