蒙得維的亞Juan Ángel Silva Square附近酒店

位置不錯,在Punta Carretas,離蘭布拉斯只有幾個街區,步行範圍內有餐廳和購物場所。房間很大,牀很好。早餐一般,選擇很少。價格非常好。入住體驗不是很好,他們沒有找到預訂,直接做了...退房時忘記我們付了20%的入住保證金,並收取了全額,而且不得不在蒙得維的亞退款...,總的來說,這是一個很好的選擇。

This hotel was very disappointing for me and my wife. Looking at the pictures and the previous reviews, I really thought we would stay in a great hotel, but the reality was different. We did the reservation for a standard room, the pictures don't show how small they are. The room that they gave us was on the 2nd floor, and the window was direct to a central air conditioning machine (I suppose it is). It's a big machine, terrible view, but also terrible noise. They turn it off at 6:30pm, and turn it on at 08:30am. If you want to sleep in it is impossible, or if you want to take a nap in the afternoon, impossible too. Besides that there is a door in the room, to the next room, it's obviously closed, but you can hear everything from your neighborhood. The bathroom is ok, towels are good and clean. But when you take a shower the floor gets all wet, even with the box close, it's probably some leak. We stayed for four nights, and in two of then the air conditioning was not working. We called the reception and the answer was that they would have to call a technician, to repair it. They fixed, but in the next day it was broken again. Fortunately the weather was not so cold, and it was possible to leave the window opened, but we we had to deal with the noise coming from outside. We asked to change for a better room as soon as we arrived. But the receptionist said the hotel was full, and that in the next day they would have a free room, in a superior category, but it was necessary to pay the difference to the upgrade. We said that we have the gold benefit from **********, and this update would be for free for us. As soon as we told about the benefit, they tell us that we need to wait for the next day and see if the room would be still available, but, of course, it wasn't free anymore. Although the location of the hotel is good, we definitely wouldn't like to stay there anymore.

We enjoyed our stay at Hotel Montevideo but there are improvements needed. We travel to Uruguay from the US every 1- 2 years to visit my husband's family and have stayed many places. This hotel is beautiful but the rooms were not as comfortable as expected. We wouldn’t stay here again unless improvements were made because comfort is very important when traveling such a long way and staying up to 2 weeks. Pros: The hotel decor is visually beautiful. The staff are friendly, courteous and helpful. It was nice that some of the staff spoke English. My husband is a native Spanish speaker and it was great that he didn't have to translate the restaurant menu for me. The morning breakfast was very good and the staff there great. The views from the 10th floor hotel bar and DJ were fantastic. Cons: Not worth the price of the upgrade, and not what you would expect for a hotel with hotel with 4+ rating. We asked if an upgrade was an available at check in because we were staying for 11 nights. We were offered a Suite room that was bigger in size and has a small kitchenette. The size of the room was better for us for a long stay but unfortunately the bed was the worst bed we have ever slept in. It was way too soft, no support and the pillows were too soft. I realize of course this is also about preference but we have stayed at many hotels and have never experienced such a horrible bed. We traveled a long way and a good nights rest is always important. The bathroom- I prefer a long sink or his/her countertop when we travel so that we can arrange our skin care, makeup, beauty products etc. This sink was tiny so I had no place to put my toiletries when getting ready. The lighting is too dark in the rooms even with the curtains fully opened. When I was getting ready, I could barely see anything. A dimmer light switch would be much better. It would also be nice if Restaurant Polo Bamba had a rotating menu for dinner options.

這個地方各方面都很完美,入住、房間、服務、餐廳工作人員都很棒,我們的房間很乾淨,水很熱,牀很舒服。這家酒店地理位置也理想。商場和雜貨店都在步行距離之內,一些優秀的餐館也在步行距離之內。

就在老城中間的小廣場上,這個寶石讓你感覺回到了時光。是舊世界輝煌,獨特,位置優越。房間很大,貼心佈置了歷史和主題作品。我有一個20的麥克風,站在我的。非常酷的早餐是驚人的,每天的開始都很棒。最重要的是工作人員。我在第2天失去了手機,AT&T不允許我激活備份。每個工作人員(兩名紳士和一名溫柔女士)都作爲個人使命,以緩解假期中這種損失的痛苦。我的基本西班牙語在商店裏得到了幫助,但所有3人都有出色的英語,更重要的是,他們有一顆巨大的心來幫助我。什麼可能毀了我的假期,成爲提醒我爲什麼首先旅行。結識人們並分享經驗。工作人員試圖讓我起牀和用另一個電話跑步,但沒有限制,但他們的冷靜和冷靜的態度讓我保持正確的度假心態。坦率地說,他們做了這次旅行,並允許我繼續我的計劃去阿根廷。丹尼

The hotel is amazing, accommodations are very comfortable, all was very clean. All the staff was very kind! Of course i’ll back soon! Another good point is the breakfast is delicious. Very close to Mercado del Puerto, and have a grocery store next door, have a public bus stop really near. Recommended!!

我們對酒店,其位置或清潔度沒有任何問題。然而,我們在2022年3月被雙重收取我們的房間費用,7個月後仍然沒有收到退款。在辦理入住時,女孩向我們的信用卡收取了我們預訂的不正確的金額。當我指出錯誤時,她以正確的金額爲我的信用卡充電,並說一旦她問知道如何處理它的人,她會簽發信用卡。在我們獲得信用卡後不久,並給出了適當的單子,上面寫着2項費用和信用卡費用。當我們回到家時,我注意到我的信用卡賬單上有2項費用,但沒有信用卡。出於某種原因,信用卡從未處理到我的信用卡。在仔細檢查信用單時,我注意到它說在底部的INCORRECTO,因此從未處理過。自從這次預訂試圖獲得我的$463.50美元退款以來,我已發送了許多電子郵件,試圖聯繫酒店的人;沒有人會回覆我的電子郵件或電話。我甚至有預訂機構與酒店(***********)聯繫,他們仍然不會糾正這個問題。這不是一家大酒店(它有21個房間),在我們入住的時候,它幾乎沒有預訂,所以協調這個問題不應該是一個問題。我想知道他們是否做了這種事情的實踐?

早餐不算太好，但可以接受。應該不可以加牀。帶孩子應該沒問題，位置也蠻好的，緊挨着海邊，海景房看海景不錯。有停車位，數量不多。

Everything was excellent. We were very well received by hotel staff, and the restaurant is absolutely fantastic. Rooms are somewhat old-fashioned but were cleaned every day and the bed was very comfortable. We hope to visit again soon!

優秀的酒店，非常乾淨，工作人員非常專業。