蒙得維的亞MUSEO DEL TANGO - Tours & Tango show附近酒店

Every aspect of the place exceeded my expectations. Excellent value for the price. The host was also fantastic. Nothing negative I can think of at all. The pictures speak for themselves regarding the excellent room I stayed in. :)

1月中旬我們在這裏住了一晚,發現這是一個絕佳的位置,就在老城區的中心。我們步行即可到達港口,老城區的區域,以及許多景點和廣場。工作人員非常友好,樂於用英語回答問題,推薦餐館和景點。在我們退房直到下午離開的那天,他們也很高興爲我們保管行李。每個房間顯然是獨特的,我們的很漂亮,有一張舒適的牀和一個明顯更新的浴室,配備現代的配件和便利。我們的房間在一樓(一個地面以上),我們確實聽到了城市開始步行時的一些道路噪音,所以如果你擔心噪音,你可能想要求更高的樓層。早餐包括在我們的住宿,有非常好的選擇,無論是熱的還是冷的。

我們對酒店,其位置或清潔度沒有任何問題。然而,我們在2022年3月被雙重收取我們的房間費用,7個月後仍然沒有收到退款。在辦理入住時,女孩向我們的信用卡收取了我們預訂的不正確的金額。當我指出錯誤時,她以正確的金額爲我的信用卡充電,並說一旦她問知道如何處理它的人,她會簽發信用卡。在我們獲得信用卡後不久,並給出了適當的單子,上面寫着2項費用和信用卡費用。當我們回到家時,我注意到我的信用卡賬單上有2項費用,但沒有信用卡。出於某種原因,信用卡從未處理到我的信用卡。在仔細檢查信用單時,我注意到它說在底部的INCORRECTO,因此從未處理過。自從這次預訂試圖獲得我的$463.50美元退款以來,我已發送了許多電子郵件,試圖聯繫酒店的人;沒有人會回覆我的電子郵件或電話。我甚至有預訂機構與酒店(***********)聯繫,他們仍然不會糾正這個問題。這不是一家大酒店(它有21個房間),在我們入住的時候,它幾乎沒有預訂,所以協調這個問題不應該是一個問題。我想知道他們是否做了這種事情的實踐?

房間很小，裏面沒有任何用品，床單和枕套都很陳舊，好的地方是在海邊，大堂很好，很大，有咖啡，工作區域。

位置不錯,在Punta Carretas,離蘭布拉斯只有幾個街區,步行範圍內有餐廳和購物場所。房間很大,牀很好。早餐一般,選擇很少。價格非常好。入住體驗不是很好,他們沒有找到預訂,直接做了...退房時忘記我們付了20%的入住保證金,並收取了全額,而且不得不在蒙得維的亞退款...,總的來說,這是一個很好的選擇。

Awful service - this hotel is not worthy of even 1 star. Their staff are not trained properly and ruined our stay in Montevideo, don’t waste your money here there are plenty of better and cheaper hotels available. 1) The hotel lost our booking and blamed it on us, making us wait 30 mins at reception at 10pm at night for our room 2) The window in our room was broken, we informed them in the morning and when we came back to the hotel that evening we were informed we couldn’t open the window and it was slightly fixed but they would fix it tomorrow (no offer of compensation or apology) 3. The reception staff repeatedly ignored our phone calls when we were trying to clarify the room bill (I called at 15 min intervals for 1 hour so it was obvious they weren’t picking up our room) - never in all the hotels I have stayed at around the world have reception staff repeatedly ignored a room call, it is the worst service possible 4. They tried to charge us more than was originally agreed for our room at checkout and nearly made us miss our flight I have stayed in hotels all across South America and this was the worst service I have ever received - do yourself a favour and save the headache of the poorly trained staff and book another hotel.

Hospedamo-nos no Pocitos Plaza. Hotel EXCELENTE! Atendimento excepcional e hotel muito aconchegante e com serviço sem reclamações. Café da manhã muito gostoso, destacando o suco de laranja. E à tarde, servem um delicioso café da tarde. Funcionários muito bem educados e solícitos. Indico, tranquilamente!

The hotel is incredibly clean and looks brand new (it is actually 1.5 years old). The room (rooms 510 & 410) was spacious, clean and decorated very nicely. The shower water pressure was incredible and the beds very comfortable! But the very best part of this hotel is the staff! I booked 2 rooms for 2 seperate nights and Andres at the front desk made it easy and kept us in the same room. Vanessa, Maximillian and the gentleman working with Andres in the evening made a tour to Punta del Este that we didn’t was possible, possible. Thank you all for your help! I will not ever even look for another hotel for my next stay in Montevideo. I will only stay at the Hotel Costanero! They went above and beyond and the location by the shore is perfect! I HIGHLY RECOMMEND IT

酒店和購物中心連在一起，方便購物和用餐。酒店離拉普拉塔河很近，步行衹需要3分鐘。酒店設施齊全，早餐豐盛。