康羅湖/休斯頓瑪格里塔維爾湖畔度假村(Margaritaville Lake Resort, Lake Conroe)

這是一個家庭友好的活動，很多工作人員都很好。我在辦理入住手續時遇到了問題，我的房間沒有打掃好 我不得不在辦理入住手續後要求兩次清潔我的房間。即使之後，它也沒有打掃得很好，但我有一個脾氣暴躁的蹣跚學步的孩子，不想繼續等待。他們衹提供兩條浴巾，除非您要求，否則不會更換它們。如果你想要更多的毛巾，你必須問。製冰機僅在奇數樓層，並且在許多樓層都出現故障。主大堂的浴室沒有更衣桌或家庭浴室，因此如果您在主酒店，請準備好去您的房間換尿布。

Parking is pretty far from property. You will spend hours waiting to get to your room because the elevators are always packed and you are stacked like sardines inside them just to get to and fro. The lake was nasty and trashy unkept and there are alligators and snakes so be careful. The pools are over crowded. Not enough shade. They shut the bar down at 7pm. We didn’t have showers the main day we stayed. No running hot water. The place smelled like Sewage especially down by the pool areas. It took nearly 6 hours to get housekeeping to bring fresh towels. It’s pretty expensive to eat and there are only two restaurants available to eat at during the week. The beds feel like cement prison accommodations. Just not worth the money they are asking for this resort. Wasn’t offered any concessions or compensation. Staff is unprofessional as they constantly were arguing and fighting with each other. Guest do notice this. Our balcony railing was not secured all the way. Toilet seat in bathroom was not secure and kept falling off.

I am completely UNHAPPY with our stay here. We have spent $4000 at this place to be locked out of our room on 2 SEPARATE days because all 5 of our keys magically stop working. Not to mention no one ever answers the phone in the lobby, which is even more aggravating as we are at the VERY LAST CABIN possible. Cabin 32. I booked way in advance requesting cabin 1. This has been more of a stress than a vacation! NIGHTMARE.

Our stay was amazing staff was friendly room was clean restaurant was delicious can’t wait to come back

Mucha tardanza en el check in y la habitación sucia.

No microwave ☹️

Excelente

The staff was not friendly and ask for towel 3 time and every time they said we will send never send it. We actually left a night before our check out time, not recommended to anyone

Stayed in a Lake Cottage, it was neat & clean and parking was convenient. Landshark Bar & Grill had no music, staff said speakers were broken and had been for a while. How can you have any JB experience without music? License to Chill Cafe & Bar was a disaster. We sat at the bar and drank beer after each requested drink was not able to be made, this made our service was okay but bartenders were not trained. They made drinks & charged with bottom shelf even though the guest ordered top shelf brands due to them not having keys/access to the liquor room to restock their bar. Their manager scolded the employees openly in front of bar guests. Dinner patrons had no service and had to go to bar and order themselves. Bartenders rolled eyes at& were blatantly rude to those dinner guests because they “were not their server.” Had this been my vacation and not a work trip I would have cried. I still will not return and do not recommend this place.