南聖荷西 / 摩根山丘凱藝套房飯店(Quality Inn & Suites South San Jose - Morgan Hill)

When we first got there there was shady people in the parking lot we felt so unsafe with out kids wen goin to the front desk there was spiders webs n it was so dirty goin to our room ot looked like they hadn't vacuum the halls in years and spiders webs on thr corners dirty walls on our room the tv didnt work n sheets looked stain and thd door to the outside balcony was broken we couldn't even look it for our kids safety wen we went to shower we had no hot water i called n they said they will be right up to check 40 minutes later no one came we decided to leave wen we went to the front desk n told them why they didnt go they just said or boliers r being check they dont work like no common sense we had kids n they didnt bother communicating with us the front desk person didnt ask why we were checking out he was sitting on his phone horrible horrible hotel the worst

This hotel is filthy. Starting at the lobby, then to the parking lot, the hallways and even the rooms leave MUCH to be desired. All the outer doors were being propped open with rocks, empty liquor containers, or rugs from the hotel. The carpets were stained and smelled terrible. The whole property smelled like stale cigarettes. We couldn't wait to get out of there!

Hotel was disgusting, hair and dirt on the bed and pillows. Brown stains on the sheets. Smelt terrible, loud people running around in halls, seemed like the neighboring room was living there full time from the smells. Service was an old man yelling at us for trying to get a refund for how dirty it was

Do not stay here. There is no way Quality Inn is actually affiliated with this location anymore. The pictures are not accurate. There was a portable fire pit in the parking lot and the workers had a party all night in the parking lot. The building does not lock and is not safe. Trash was everywhere, some of the rooms had mold with water dripping from the ceiling. The carpets and curtains had stains. Our complaints went no where. Do NOT waste your money here.

At check in the guys at the front desk was not at all welcoming just asks for if and credit card, he only hands you one key and tell you room number no directions nothing. Halway carpet not cleaned walls are dirty in hallways. Bathroom tub was dirty. Hot water ran out both nights according to the staff the hotel was more than half empty and they said it’s because everyone must have been showering. Waiting for the hot water made us late for our family gathering. Under heater/AC wall had hole or falling apart. Pick elsewhere

Property is extremely dirty everywhere. Room had trash on the floor and bedding and pillows were very dirty even glitter everywhere. No hot water to shower in the morning and we only got 1 towel. Check out is at 11am, I tried to to go back in my room at 10:45 and key didn’t work anymore.

Toilet was not clean, socks from maybe last guest were found in the room next to the bed. I had no towels, I request them amd did not get any until I had to request one more time.

Muy mal me robaron un perfume y un cargador y lo reporté y después ellos mismos me lo entregaron, hay gente rara viviendo ahí y están en complicidad con los encargados y si se meten a tu habitación y te roban cosas tengan cuidado

Fine