亞歷山德里亞貝爾沃堡萬豪TownePlace套房酒店(TownePlace Suites Alexandria Fort Belvoir)

This place was amazing on the outside & lobby . Once we got to the elevator , one out of order, once we got to the room the key didn’t work , we got a new key & when we went in there were dirty rags in the bathroom still as if the room wasn’t properly cleaned . We complained & they said they can clean the room but not by a house keeper since it was late or we can check out since we booked through a 3rd party . We had to stay in a nasty half cleaned room until we seen a trail of ants in the window seal . Disgusting . We checked out and I demand a refund !!!!!

Excellent location near George Washington’s Mt Vernon estate. Convenient to local necessity shopping and fast food choices.

Person at reception desk sneezed into his hand as he was preparing the key. When I pointed that out to him, his response was "don't worry about it". I felt it necessary to wash the key and my hands after touching the key.

The rooms are spacious and the kitchenette is very convenient especially when traveling with little ones. The breakfast has a nice variety of hot and cold options. The pool was great to have for our kids, and the staff is friendly and helpful.

Perfect from start to finish; courteous staff; easy check-in; quiet and clean.

Everything was fine, except for the mattress on the bed which was really hard, couldn't sleep well due to how hard the mattress is. I give 6 out 10, if the mattress were softer then 9 out 10.

We stayed for 4 days for my brother's funeral. When we arrived, we had just driven 8.5 hours and hoped for a smooth check in to a clean suite. The kitchen area was dirty. The stove & burners were filthy. Someone's eyeglasses were on the counter. The carpet was dirty & the couch looked broken. When my son pulled out the sofa bed, the springs were squeaky and the mattress sagged horribly. There was hair in the tub. There's no exhaust fan in the bathroom and oddly, there is a vent in the ceiling so dirty that it looked furry. The bedroom carpet was dirty & and the bed was rock hard. We called about the state of the room. We needed towels, there was only 1/2 a roll of 1ply TP on the roll, and no pillow for the sofa bed. When I spoke to the front desk person, she told me she could bring up towels & TP. She said it would be a while because she was by herself, no pillows were available, and housekeeping had already left for the day. We were so tired, we stayed in the room and figured housekeeping would clean it the next day. I called in the morning about the situation and was told the night person was new and it would be corrected that day. We had no housekeeping service for the additional 3 days. We had to ask for towels/TP every day. We had to ask for someone to come take the garbage away after the 2nd day. This lack of service made a horrible time in our lives so much worse. This is not a cheap hotel. We expected more from a Marriott. Do yourself a favor, stay elsewhere.

Such a beautiful stay and the staff was amazing from beginning to end. It was so memorable and by far my best stay! Keep up the amazing work.

Property was very clean and it is new It had free on site parking gym and indoor pool Breakfast area was small but breakfast was good Would stay there again