凱藝酒店(Quality Inn Stone Mountain Atlanta)

Cigarette burns in sheets and somehow pictures on the wall. Key to get in barely worked. Someone tried to open my door at 530 am on early Saturday morning. Room smelt terrible. I would of complained but I know based on other reviews it wouldn't of done anything. Not once were sheets cleaned. Place should be demolished.

So dirty sure i now have bed bugs think im gonna have to toss all my stuff have a non smoking room yet it smells like an ashtray as im writing this review a bug started crawling on my arm

The walls, doors & bathtub looked as if they had not been cleaned in weeks! If that’s the best quality I can get at $110 per night! I’m going to stay home from now on.

This hotel has obviously turned into a shelter. Guests should be made aware before booking. The stairways were dirty & filthy, kids running around everywhere from the entrance to lobby & all over. Room service came & added an extra washcloth & towel & didn't even make my bed. Very poor & distasteful service!!!

Property was misrepresented in its online photos. No housekeeping! Someone deficated outside room door and no one cleaned it up after bringing it up to staff. Overall it was horrible!

It was horrible experience. Motel was too bad in cleaning. It smalls very bad all the time. I have never seen this junk in quality inn I paid almost $90 per day. Not worth it at all.

Really disappointed with the condition of this property for the price i paid. It was supposed to be smoking free but reeked of various smoke scents especially in our room. There's a giant gap in the door frame for air to come in and people smoke outside in the parking lot and it just stays in the room. People seem to live in these rooms - there's extra people and trash that's over flowing. A simple repainting would probably help the rooms but the walls are scuffed and surfaces and bathtub chipped and scraped. Breakfast was either waffles or frosted flakes/ raisin bran - no other choices or even fruits.

This is an older hotel with outdoor entry - and bulletrpoof glass payment window upon entry into the locked lobby. Need I say more? Inexpensive rooms for the area and there is a reason why. Breakfast is cold cereal or waffles - no toast, yogurt, muffins or hard boiled eggs. If you need gluten free - eat somewhere else.

Very noisy, vulgar and constant shouting from the long term residents around me (shelter rooms for homeless?) would not quiet down, even when politely asked to. The noise was continuous until 2:30 am and still occasionally occurring when I gave up on trying to sleep and just left at 430 in the morning. Management was slow to respond to the phone, and when finally able to be reached by phone at midnight said they had no other room to move me to that night and would not do anything to quiet down the people in the adjacent room. I gave up on the room, cancelled my next two night’s reservation and went elsewhere. Management has failed to refund my payment in advance for the last two nights and would not even offer any sort of compensation for their not being able to provide me with a safe, peaceful night’s rest, not even an apology. It looks as if they have also double charged me. So no refund has actually occurred. Not very clean, the fridge had two opened half empty old cans of cola inside and the floor was so grimy that my foot soles picked up a thick layer of sooty dirt just from walking from the shower to my bed, such that I needed to re-wash them!