Hotel has rude staff. Poor service. When on full board no lunch provision have to beg for your food. No water at times. Clean up room only after follow up. Poorly maintained sea front beach. I recommend staying at any other hotel of possible do not waste your money
Fantastic place , friendly, helpful staff. Hotel is very clean, rooms arę cleaned every day. The food is delicious and very diverse. Great swimming pools, you can choose the more crowded one or the quiet one where you can just relax , depends on what u currently need . Nice guys working in there , polite nice Bushmen Joseph or James , very nice , hard working people with big smile on their faces.Hakuna matata , no problem with any our request they face . Despite our previous concerns, i find Kenya a very tourist-friendly destination and the hotel itself is very safe. I will definietelly comeback very soon again .