雅閣酒店(Accord Hotel)

It was a beautiful places, near to railway station. Rooms were tidy and okay. Service was okay.

It’s very close to the station. These are lot of small stores in that area. Facility is bit old.

Attention aux photos publiées sur le site,les chambres sont vieilles et beaucoup de bruit le soir.l'odeur des peintures vous reste dans le nez car l'hôtel est en rénovation,ils vous présente la meilleure chambre rénové mais vous aurez la plus ancienne,petit déjeuner à prendre dans la chambre.

サンタクルーズの駅が近かったことと、レストランがあったので良かった。部屋も広くて快適だった。

不良行為和完全不尊重客戶。前台需要學習服務業的含義。房間還可以，服務員也很好。除了前台似乎對出售房間不感興趣外，沒有其他投訴。

The Hotel was very old and not maintained. Price per night is much higher for such a hotel. it is not a 3 star hotel, as it is mentioned on the ******* website. The worst night I had in any Hotel. Please remove this Hotel from ******* website. The place is very noisy and not clean. No Hygiene.

We stayed at the Accord hotel in Dec 2023 for 2 nights. We booked a "Standard Room" at this hotel, which is labeled as a 3-star on ******* but felt more like a 1-star experience. The room had visible mold discoloration on the walls and large areas of peeling paint above the bed. The bathroom, though clean, lacked proper sealing between the sink and the wall and that area was dirty. The small bathroom rug appeared unwashed. The room lacked essential amenities like a refrigerator, electric kettle, and safe. We chose the hotel based on seemingly positive reviews, but it appears those may be from guests in upgraded rooms. The Deluxe and Executive rooms might meet a 3-star standard, but the Standard room was subpar, more akin to a 1-star experience. A peculiar detail was the bathroom door missing a handle and having instead a slide latch, resembling something more fitting for a shed than a hotel room. The saving grace was the functional AC. We would not choose to stay at this hotel again.

The bathroom was clean as well as bedsheet .family booking but the bed was small even after requesting for kind size bed basically they don't have big beds at the hotel .we have to split the rooms far away.overvall bad experience checking look 30min more just to allocate the rooms

Booked this hotel for a 3 night stay - it did what it said on the tin. It was basic but clean and comfortable - staff were excellent and could not do enough for you. Location is perfect - everything you need is right out side including Santa Cruz train station. Breakfast was served to your room and was quite good and plentiful - would definitely book again.,