蘭花皇家酒店(The Royal Orchid Hotel, Chembur)

Comfortable room, breakfast not so much variety for non indians, wifi works only on android difficult on apple. Housekeeping were eager and willing.

The hotel is located on a busy street however they do have their own little parking. The service however is a little disturbing as they keep disturbing u to check you're gonna check out or not and to remind u of breakfast .. also they won't allow any deliveries which was really disappointing. The rooms are in immaculate condition. Super clean.. good amenities..just some policies need working on..4/5

I had a 2 night stay for a family member but the hotel checked them out within a day. The staff were rude and inconsiderate when I went to ask for the key for the 2nd night stay. Avoid this hotel at all cost.

Excellent

The hotel is very cosy and cleaning. The operating staff are wonderful. You don’t need to talk or explain a lot. The housekeeping were very helpful and attentive everyday. The front desk on the otherside need more training. The restaurant serves amazing dishes.. Chinese and India cuisine.. Restaurant staff are very polite. Area crowdy and very noisy. Be prepare for the cultural change and the tuk tuk…😳

Our hearts sank as we headed down a driveway to an unattractive area, then up a lift to reception. It all got better from there. Very nice hospitable staff. Small rooms with tiny but adequate bathroom. Absolutely spotless. Very comfortable beds and pillows - both are clean, as is the linen. The view is pretty awful but that is not the hotel's fault. On the fourth floor we looked directly into a rundown derelict building, but hey, this is Mumbai. Breakfast adequate.

This property looks nothing like what it’s in the pictures. I’ve called ******* to cancel this reservation several times. Please don’t book from *******. Their customer service sucks and they won’t help you with cancellations

We had to leave an Airbnb place due to misrepresentation. We went to the Royal Orchid for the rest of our days in Mumbai and so glad that we did. The rooms are large with very comfortable beds. Very clean every where and the restaurant was also very clean and the food was also very nice. The breakfasts were also very nice which had fresh fruits too. The staff including the ***ager ensured that they supported us with some issues we had with the airline. I will stay at this hotel again when I return to Mumbai. I thoroughly recommend this hotel to everyone.

Superb place to visit excellent service. Must visit again . The service of the hotel is excellent . The food quality there infrediants is superb . The arrangement of the hotel is superb . The view is excellent .