Alter Torbogen附近的慕尼黑酒店

Main gripe lack of storage. No hooks in bedroom or bathroom to keep wet items separate. Stayed for 6 nights and lived out of suitcases for 3. Only 3 hangers in small wardrobe. Not enough for 2 people. Took several complaints and 3 days to get more.

2022 年 8 月 1 日 19:00 至 19:30 之間的夜班接待員非常粗魯。甚至不接近最低的待客標準。我們通過預訂服務在Leto Hotel Moosach預訂了一個房間，現在是B＆B Hotel，但預訂時仍然是Leto Motel，地址相同。首先，我們來到前台，接待員根本拒絕檢查我們的預訂細節，因為在收據上他看到了住宿服務的標誌，而不是 B&B，並告訴我們我們來錯了地方。我們再次查看了地圖和在線預訂，發現一切正常。我們回到前台，要求檢查預訂中的其他號碼，但沒有用。然後我們被粗魯地告知，我們只是在浪費他的時間，而且有一排人因為我們不是……我們應該走開。過了一會兒，我們回來並要求按我們的姓氏查找預訂，最後它成功了。我們還問他怎麼稱呼他，但他說他不會告訴我們，這很奇怪。接待員要求我們付款，因為計算機中沒有有關付款的信息，但是已經預付了。我們向他展示了來自網站的收據，其中顯示了付款的詳細信息，他再次拒絕了該預訂服務的任何文件，並堅持付款或離開。幸運的是，預訂服務的服務團隊表現出色，在我們聯繫他們後，我們的問題得到了解決。突然，接待員在大廳走近我們，說他可以為我們辦理入住手續。他註冊後告訴我們他沒有問題，這是系統錯誤，不是任何人的錯，我們只是無緣無故地打擾他。但顯然問題在於他從一開始就對我們的態度。他根本不是想幫助我們，而是想擺脫我們，把我們當成垃圾，而不是人。事實上，我的男朋友來自酒店管理領域，在高級連鎖樂天酒店工作經驗豐富，所以他不會無緣無故地爭論。不久前我在布達佩斯住過B&B，對服務很滿意。我一直都知道這是一個與樂於助人的員工一起預算住宿的好地方。所以我們倆都完全震驚和失望。我希望這種情況能夠得到民宿管理層的重視，因為單個團隊成員的無能不應該破壞整個公司的聲譽。而且我仍然相信發生的事情是一個例外。

酒店分散地,但非常接近U3(直接到中心)和S1(機場接)的Moosach站。在晚餐我們在附近試了一家餐館,其他所有滿/預訂都看着節日,15/20分鐘你還是在中心,那裏的可用性/選擇更廣。寬舒適的上層室,清,溫暖和安靜(室內面陽台);小但功能性室。單點:1)在行李上有一些,可能令最的客戶感到不安;2)能改善洗/用(在我的房間裏只有室,開關被住了😀);3)雖然軟,但還是有點小的手,在其他評論中,我讀過所因爲牆不完美的子...ma這正是所,而且在家裏也最好用“電話”...和沙拉好選擇的早餐,對我來說,口味更令人滿意,與入住,出門和快室裏的小不便安裝聯繫,高效和友好(英文甚至有點意大利語)在複雜的非常積極的體驗中!P.S.我們房間每天都清理,在檢查階段,探討了可能的可用性較少,如果對環境問題敏感的話。

Hotel staff is nice, room is clean and hotel is located in a nice but quiet area. It’s near the tech companies so good business hotel for employees who travel in for work. It’s about 3 minutes to the nearest subway - just google to KFC, the nearest subway is just next to itZ however it’s not the most convenient subway as the most convenient is the Olympia Einkaufzentrum one as it’s has more connections. There’s a small dishwasher provided so it’s convenient but if you want to wash the dishes manually, there is no dishwashing liquid provided so you have to buy your own. Washers and dryers are located at the basement of the hotel, so not in your room. There’s an app that we have to download to book and pay for the washer and dryer, yes it’s extra charge. No clothes detergent is provided so we have to buy our own - there’s no dispenser at the wash and dry area where one can easily buy the washing detergent. The hotel also doesn’t sell any. We had expected the hotel to at least provide some washing detergent, so don’t get caught without clothes detergent at night, if you plan to wash your clothes at night as the shops are closed after 8 pm… Overall it was a good experience except for the few inconveniences. As a first time visitor to Munich, probably one would want to stay at a location closer to the old town or city area as we found ourselves commuting about half hour every day to the attractions or where we wanted to go.

I really haven't got a bad word to say about this hotel. The rooms are at the top of a block of flats, so the views across the park are fantastic. Being in the Olympic Park, I assumed the hotel would be dated, but it isn't. Very modern and spotlessly clean. It is also very quite here, and there are plenty of shops and small cafes in the complex. Fantastic buffet breakfast to suit all tastes. Our trip from the airport on the S1 was a nightmare, as there was a signal failure, so we had to get a taxi to the hotel. (Apparently this isn't uncommon) A taxi from the airport to the hotel is around 90 Euros. The U3 is a three minute walk from the hotel, and the journey into the city centre is only arond 15 minutes. If I was to visit Munich, I would stay here again.

I can not recommend this hotel. This hotel is not ready for guests. Everyday we had something wrong with our room, floor, and follow thru with staff. The rooms are incredibly hot due to heated floors and heated toilet seat, no way to turn them off. On top of that, there signature M club is not open. Been delayed several times, next date is mid January. Additionally, due to opening too soon, this hotel is using an outside company to clean the rooms. These are not Marriott employees. Unfortunately someone stole all my cash on our first day. The management did not do anything to correct this serious issue. Lastly, please do not stay at this hotel for at least six months from this review. Too many issues to risk your stay, and definitely not up to Marriott standard.

Very comfortable and clean rooms. You get to the City center very easily. We had a nice stay here in Munich! We can definately recommend. The staff was very polite and lovely especially with my kids.

這家酒店是相當有趣的體驗,因爲它相當繁忙,但現場沒有工作人員來管理這個地方。相反,你被懇求通過在你的房間門旁邊的鍵盤輸入個人密碼,讓自己進入你的房間,這就是我們遇到問題的地方。我們在這家酒店預訂了兩個房間,住了兩個晚上,以爲我們可以晚到(19:00),把我們的行李放在我們的房間,然後去鎮上吃一口。我們通過Trip.com預訂了這個,他們只給我們一個預訂號碼,如果可以在抵達時向酒店工作人員出示,通常就好了。然而,由於沒有工作人員帶我們上船,我們站在那裏,沒有房間號碼,也沒有入境碼,也沒有線索,也不知道如何找到如何到達我們的房間。爲了縮短一個長篇故事(登機過程總共花了90分鐘,當時我們錯過了去吃東西的機會之窗),我們找到了一個電話號碼,一位遠程工作人員帶領我們走過入住過程讓我們最終得到了兩個房間號碼(儘管被三層隔開)和解鎖房間的密碼,所以我們非常感謝這個工作人員的幫助。另一方面,Trip.com讓我們滯留在人行道上。房間既非常現代,又令人愉快,有茶和咖啡製作設施,甚至還有煮雞蛋或做簡單菜的小貓。浴室也不錯。酒店就在奧林匹克公園對面,還有一個非常方便的購物中心,裏面有一個ALDI。

入住這家幾乎全新的酒店真是一個很大的驚喜。一切都非常現代，設備齊全。我絕對喜歡床鋪和浴室加熱地板。在樓下的自動販賣站收到我的鑰匙後，我在房間的電視上受到我的歡迎。我以前已經在線簽到過。我能欣賞奧林匹克體育場和Fernsehturm的美景。一家非常現代的餐廳，超讚的自助早餐。提供24小時餐飲服務。 U 3站就在正門的前面，乘地鐵45分鐘即可到達慕尼黑機場。隨時會回來。

I recently had the pleasure of staying at the A&O Laim and I must say, it was an absolutely fantastic experience from start to finish! This charming hotel exceeded my expectations in every possible way, making my trip to Munich truly memorable. From the moment I arrived, I was greeted by the warm and friendly staff who made me feel right at home. The check-in process was smooth and efficient, and I was delighted to find my room to be clean, comfortable, and well-appointed. The modern decor and cozy ambiance instantly put me at ease, providing the perfect retreat after a long day of exploring the city. One of the highlights of my stay was the delicious breakfast buffet offered by the hotel. With a wide variety of options ranging from fresh fruits and pastries to hearty eggs and breads, there was something to satisfy every palate. The dining area was spacious and well-maintained, and the attentive staff ensured that I had everything I needed to start my day on a high note. Lastly, I cannot praise the staff enough for their exceptional service. They were always available to provide helpful recommendations, whether it was suggesting local restaurants or providing directions to nearby attractions. Their genuine warmth and willingness to go the extra mile truly made me feel like a valued guest.