慕尼黑馬克西米利安酒店(Maximilian Munich Apartments & Hotel)

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Clean and welcoming location. Decent room size with kitchen and office space. Bathroom is not that big and not very safe for the ones that need more mobility to hop in the shower, due to the tub height. The glass in the bathtub open towards to the toilet side, which makes complicated to step out of the shower safely. We were not able to adjust the room temperature, felt like in a sauna and the front desk was not able to fix it. Good location in general, but there’s a massive construction in front of the hotel, which made not easy for us to get the taxi / uber services.

We booked this hotel based on its high ratings and positive reviews. My wife contacted the hotel prior to booking to gain some clarity on parking and pets. We were advised they had a parking lot and if it was full, there was parking nearby. No one advised us that we had to reserve a spot. Upon arrival we were greeted by Maximilian, who is the manager of the establishment. He advised us that the parking lot was fully reserved and directed us to park our vehicle in a public parking lot. A little inconvenient, but we were ok with it. Check in was smooth. The room faced the courtyard and was thus quiet. The hotel has major construction currently across the street. The room was a good size, needed to have the carpet/rug cleaned due to stains; and the drapes had stains on them. Maximilian offered to pull our vehicle from the underground parking to front of hotel while we checked in. When I went to move the vehicle into the public parking, I was advised by Maximilian that he had damaged the car pulling it out of the parking lot. He was apologetic and stated that the hotel insurance would cover the damage to the vehicle. We filed a claim with our insurance. We had to leave early due to that reason since we now had to deal with this huge inconvenience. We were booked for three nights but only stayed one. Though he was apologetic, he never offered any compensation for the severe inconvenience this accident had caused and led to the shortening of our trip.

My credit card number changed between time of booking and arrival. When the hotel ran the old card, it didn’t go through so they cancelled my room without telling me until I arrived from the US. There were no other hotels in the area and our trip messed up. The two people at the hotel didn’t really do anything to help. Would not recommend this place.

We wished that we had gotten one of the garden views, especially since our view overlooked the construction site, but we enjoyed our room, nonetheless. Plus our room had air conditioning!

This hotel was everything I hoped it would be! The hotel is beautiful, the staff is the friendliest and so helpful! The breakfast is fabulous! The room was amazing! The location is the best! I was sorry we were only in Munich for one night; I would have loved to stay there longer. I still can’t believe I was fortunate enough to find this hotel on such short notice during Oktoberfest! I can’t wait to return and hopefully stay a few days longer!

Excellent place to stay, walking distance to the center of old town, close to restaurants, shopping, public transportation and yet it's a very quiet lovely place. Vladmir was so nice and friendly, we arrived early in the morning and were able to store our luggage, use the restroom at the hotel and start our day site seeing. Our room was spacious and very clean, but what impressed us the most was the friendly service we received. We will definitely stay at the Maximilian Apartments and Hotel again if we're lucky enough to visit the beautiful city of Munich again. We always felt very safe walking even at night.

Super location, a quick walk to everything in the center of town, but perfectly quiet. Lots of space in the room and very clean. Would absolutely stay there again.

Perfect area in Munich, you can easily walk to many restaurants and places to shop. Had some issues with our shower not draining and it took a a full day to fix but other than that we had no issues. Staff was very nice and friendly. Elevator is a little slow but worked fine.