麥地那假日酒店(Hotel Al Madinah Holiday)

It was a stay for business needs. Hotel located inside the industrial area. A supermarket within 10 min walk. Mall of Oman (1.53 OMR by Otaxi), Sultan Qaboos Grand Mosque (1.5 OMR by Otaxi). It was a decent stay. Room service coffee shop is available. (Review Date: 03 October 2022)

The receptionist did not treat us well upon arrival. I visited the hotel before my family arrived to make sure the room was good. Indeed, a room was confirmed with a staff at reception, unfortunately I did not notice his name. But next day When I arrived at the hotel withy family, the same staff who confirmed the availability told me that he had given the room to another guest, and that only smoking rooms were available. I was very upset with this behavior, and treatment received. I asked to speak with a dupe so he gave me a colleague of his, and he spoke to me in a very rude way, and that he is not fit to be in this position. I advise everyone not to visit this hotel because the rooms are very bad condition from the inside and there is bad smell also. AC was very noisy and shower dirty.

I selected the Al Madinah Holiday Hotel due to its excellent location and proximity to the Airport as well as the City Center. At first, being located in a manufacturing zone seemed curious, but it works. The area was actually quite quiet, and the hotel was extremely comfortable. Whenever I had a question or a problem, Mohammed S. in Reception was there to help. So too was Sunir H., and Moses in the fitness area. This was incredible well equipped and impressive. There was also a shower facility there as well. This was located adjacent to a large lap-style swimming pool that was also used for swimming lessons. The water was a comfortable 30°C. An on-site restaurant served the hotel and would make amazing smelling Indian cuisine, especially veggie or chicken Biryani. My room was clean and comfortable. I did change rooms during the stay, so images of both will be provided. This is a great value, and I very much enjoyed it! Thanks for a great experience!

Praveen is a very kind and profesional man. He had a very good and warming style of speaking. Have a good skills in comunication. He make his job in a very profesional and efiently way. His answers are fast and succesfull.

Unprofessional lady receptionist