It's not a five star hotel just two or three star hotel
翻譯
訪客
入住日期 2022年12月
與好友旅遊
5.0/5
傑出
發佈於 2023年1月31日
Το δωμάτιο ήταν όπως ακριβώς στις φωτογραφίες!! Άνετο, λειτουργικό, πεντακάθαρο και κάθε ημέρα γινόταν καθαρισμός. Οι κοινόχρηστοι χώροι επίσης καθαροί και το προσωπικό εξυπηρετικότατο και ευγενέστατο!! Η υπεύθυνη ευγενέστατη, χαμογελαστή, πάντοτε στη διάθεση να βοηθήσει και να εξυπηρετήσει!! Από την αρχή μέχρι το τέλος των διακοπών η φιλοξενία ήταν ζεστή!! Το προτείνω ανεπιφύλακτα για τις διακοπές σας!!
Nos alojamos solo una noche en el hotel, si lo llegamos a saber nos hubiéramos quedado mas! La piscina espectacular, la cama muy cómoda y el personal muy amable y servicial. Buena ubicacion para moverte a las distintas playas. Si volvemos a Mykonos, repetiremos sin dudarlo!
翻譯
來自住宿之回應: Dear Maria F, Thank you for taking the time to share your feedback here in TripAdvisor community as well as choosing our hotel for your recent trip in Mykonos. We are more than delighted to read that we met your expectations on the highest level during your stay at Senses Luxury Suites & Villas, your experience was nothing short of excellence and you enjoyed every bit of our hospitality. Highlighting our gorgeous pool area, the comfort of the room, the staff services and the location of our beautiful property makes us feel really pleased, as everyone here strives to provide unforgettable moments for all our dear guests. We cannot wait to accommodate you in the near future and make your experience memorable once again! Warm Regards
45flaviod
入住日期 2023年7月
與好友旅遊
5.0/5
傑出
發佈於 2023年8月20日
Villa con piscina privata molto accogliente, moderna ma allo stesso tempo caratteristica nei colori e finemente arredata ,dotata di tutti i confort . La manager Artemis è stata presente in ogni momento consigliandoci transfer ed attività. Ogni giorno la struttura chiede in quale orario effettuare le pulizie cosi da non disturbare. La posizione se pur lontana dal centro si trova vicino ad una bellissima spiaggia con lido e servizi . Bellissima esperienza, consigliato!
翻譯
來自住宿之回應: Dear Flavio, First of all we would like to thank you for choosing Senses Luxury Villas & Suites and for sharing your positive comments. We are delighted that you enjoyed your stay with us and it also gives us great pleasure to know that our staff, and the service provided to you met your expectations. It is particularly warming to receive an evaluation like yours and to know that our efforts to provide a superior hospitality are being recognized. Once again, we appreciate you taking the time to share your review. We hope to have the pleasure to welcoming you back in the future! with the warmest regards, Artemis Ts. Villa Manager Senses Luxury Villas & Suites
訪客
入住日期 2022年12月
其他
1.0/5
發佈於 2023年1月31日
We stayed at Senses Suites for 3 days as part of an island hopping experience for my husbands 50th birthday. Our other hotels and islands were fantastic - our final destination was Senses Suites at Mykonos and I could have cried!! The villas look beautiful and these reviews are mainly about the villas. We were booked in a double 'suite'. It was a small double room above reception. We had to order breakfast the day before which arrived (late every morning) in a picnic basket. The eggs were in a tupperware container and the 'fresh fruit' consisted of an over ripe apple and banana., the croissants in a paper bag. The coffee arrived warm in a flask. My husband was so embarassed that he wouldn't sit on the balcony so we had to sit on the bed (a bit like camping) as there was no settee or other furniture in the room. We had to drag our suitcases up a steep hill (no-one offered to help) and it felt more like a cheap hostel. As the resort was actually mainly for villas, it basically closed around 6pm where all staff went home. The small pool bar closed at 5pm so there was nowhere to get a drink after this time. Please note - this is not a review of the villas here or Mykonos itself which was a beautiful country. We spoke to the manager who advised "this is what you have booked". We had booked the 'Greek Island' hopping experience through an agent who sorted transfers etc so we have put in a formal complaint. I hope no-one else has this experience on a 'once in a lifetime holiday' as it was so upsetting.
翻譯
來自住宿之回應: Dear shanners100, First of all thank you for taking your valuable time to share your personal thoughts and experience after your recent stay at Senses Luxury Villas & Suites. We are more than surprised to receive such a review referring to our property and the services we provide since we receive many excellent feedback notes in daily basis. We are deeply sorry if you felt the way described below. Please accept our true apologies that we didn't meet your expectations in terms described below, though this is always our main priority. However, please allow us to clarify few points. The reservation you had was for the double deluxe side sea view room and in this one you were accommodated. The reservation wasn’t for a suite as mentioned. Regarding the breakfast, we follow a picknick style served in the rooms without extra charge for the room service and this is something that is so loved from all our guests as you pick whatever you want, in the quantity you want and we serve it in your room without extra charge for the room service. For the most of our guests this seems ideal. We don’t really close at 18:00 as mentioned. The reception is open from 09:00 until 21:00 every day. Only one day due to an emergency we closed a couple of hours earlier, but we always stay in touch with our guests in case of a need. 24/7. Once again, we appreciate you taking the time to share your review and we so hope that we will have the chance to welcome you in the future and accommodate your need for relaxation or any kind of anniversary. With the warmest regards, Artemis Villa Manager
訪客
入住日期 2023年6月
其他
2.0/5
發佈於 2023年7月17日
ILa zona in cui si trova l'hotel è troppo costruita, e infatti c'era una "bella" vista sull'ennesimo cantiere. La struttura è poco curata: il comodino sinistro era rotto enon c'erano le abatjour. La persiana della camera non si chiudeva bene. La tappezzeria del divano era sporca e/o macchiata. Carina l'idea della colazione nel cestino pic-nic, ma decisamente scarsa se confrontata con una in hotel cinque stelle. La signora alla reception era gentile, ma abbiamo avuto la sensazione che non vi fosse un titolare veramente interessato al benessere del cliente.
翻譯
來自住宿之回應: Dear francesca, We appreciate your feedback regarding your recent stay at Senses Luxury Villas & Suites! We are more than surprised, though, to receive such a review referring to our property and the services we provide since we receive many excellent feedback notes in daily basis. We are deeply sorry if you felt the way described below. Please accept our true apologies that we didn't meet your expectations in terms described below, though this is always our main priority. However, please allow us to clarify few points. We can't control the construction in the area and we really do care for all our guests to have a wonderful and unforgetable experience during their stay at Senses. This is always and mainly our priority and the truth is that the feedback we have daily from all our guests is that they have a fantastic experience with us. However, we accept and understand that you may had a different one and this is why we hope to have the chance to welcome you again in the future. with the warmest regards, Artemis Ts. Villa Manager Senses Luxury Villas & Suites
訪客
入住日期 2023年5月
其他
5.0/5
傑出
發佈於 2023年6月30日
Perfetto! Mi dispiace averci passato solo 2 notti. Struttura splendida e curatissima, pulizia eccezionale. Artemis è probabilmente la migliore manager conosciuta fin ora, attentissima, gentile e premurosa. Ho prenotato una confort suite (la n.8) con balcone e vista mozzafiato. Le suite, finemente arredate, sono dotate di ogni confort, inclusa cucina, macchina nespresso con capsule incluse (per me questo è un enorme plus) e bollitore elettrico. Bagno enorme con courtesy set e asciugacapelli. A 10 km dalla Chora, un angolo di paradiso fuori dalla chiassosa Mykonos Town. Ideale per chi si sposta in macchina, o affitta un motorino. La spiaggia più vicina è Elia Beach, che onestamente non ho particolarmente apprezzato, ma farà la felicità degli avanti dei beach club.
翻譯
來自住宿之回應: Dear Vittoria, First of all we would like to thank you for choosing Senses Luxury Villas & Suites and for sharing your positive comments. We are delighted that you enjoyed your stay with us and it also gives us great pleasure to know that our staff, and the service provided to you met your expectations. It is particularly warming to receive an evaluation like yours and to know that our efforts to provide a superior hospitality are being recognized. Once again, we appreciate you taking the time to share your review. We hope to have the pleasure to welcoming you back in the future! The warmest regards, Artemis Ts. Villa Manager Senses Luxury Villas & Suites
訪客
入住日期 2023年4月
其他
5.0/5
傑出
發佈於 2023年5月10日
Pas déçu pour les prestations de l’hôtel, la chambre de qualité et un calme absolue pour se reposer. Proche de la plage mais loin des commodités penser à louer une voiture. Le petit déjeuner excellent apporter en chambre avec une ponctualité record félicitation, la femme de ménage discrète et efficace, et la réception à l’écoute sans vous pousser à la consommation Merci pour votre accueil bonne continuation
翻譯
來自住宿之回應: Dear bellilk2020, First of all we would like to thank you for choosing Senses Luxury Villas & Suites and for sharing your positive comments. We are delighted that you enjoyed your stay with us and it also gives us great pleasure to know that our staff, and the service provided to you met your expectations. It is particularly warming to receive an evaluation like yours and to know that our efforts to provide a superior hospitality are being recognized. Once again, we appreciate you taking the time to share your review. We hope to have the pleasure to welcoming you back in the future! The warmest regards, Artemis Ts. Villa Manager
訪客
入住日期 2022年10月
其他
5.0/5
傑出
發佈於 2022年11月15日
What stands out: the staff, luxury hotel, impeccable service, delicious breakfast. The location is at a really nice beach. This is the new upcoming location. Not far from the center and airport. Short drive. excellent parking space, pool, lounge chairs. Super comfy bed. Very quiet location. Great for families, couples and solo travelers. Nespresso coffee machine is a plus. Can't wait to be back.
翻譯
來自住宿之回應: Dear Alexandra, thank you so much for taking your valued time to share your feedback following your stay with us! We really appreciate that you have fully enjoyed our services and our sincere efforts to make your stay a memorable one! It was such a pleasure to have you here for so many weeks!! Thank you once more for recognizing our efforts. That gives us strength to keep trying even more to provide superior hospitality. with the warmest regards, Artemis Ts. Villa Manager Senses Luxury Villas & Suites
KAVITA P
入住日期 2024年5月
與好友旅遊
5.0/5
傑出
發佈於 2024年6月5日
Absolutely amazing experience and stay. Peaceful, relaxing and amazing service by all staff. The breakfast is delivered to the Villa on a daily basis and was always on time. The staff on reception couldn’t do enough, nothing was any trouble from calling taxi’s, to advice on where to eat and drink
翻譯
來自住宿之回應: Dear Kavita P, Thank you for taking the time to share your feedback here in Tripadvisor community as well as choosing our hotel for your recent trip in Mykonos. We are more than thrilled reading that you had such an amazing experience during your stay at Senses Luxury Suites & Villas and you enjoyed our breakfast options, our peaceful location and the relaxing vibes. Highlighting the staff services makes us proud, as it is our main priorirty for all our beloved guests to make them feel like here is their second home. It will be a pleasure to welcome you in the near future and make your vacation unique once again! Warm Regards
rob s
入住日期 2024年5月
夫妻/情侶
4.0/5
很好
發佈於 2024年6月18日
What a lovely place! The room was very clean and comfortable, the only drawback was the wardrobe doors! The need to open further, the staff are brilliant, friendly and very helpful, anything you needed they would do their best to provide, they even upgraded my tv so I could watch the Euro's, You will need to hire a car whilst there, which the staff help you with, there are some fantastic beaches near by but a car is essential, There was a well stocked mini bar that was filled daily, the pool and pool area was very well looked after All in all I would well recommend a stay here
翻譯
來自住宿之回應: Dear rob s, We would like to thank you for choosing our hotel for your recent trip in Mykonos as well as taking the time to wirite a review here in TripAdvisor community. It is always a pleasure for us reading that you enjoyed your stay at Senses Luxury Suites & Villas and expressed your overall satisfaction with the way you were treated by our staff members. Your kind words and recommendation shared with all travellers around the world are really appreciated. We are looking forward to welcoming you again in the near future and make you feel special. Warm Regards
Samuel J
入住日期 2023年9月
夫妻/情侶
5.0/5
傑出
發佈於 2023年10月1日
The best Stay I had in Mykonos with my wife. Definitely a recommended one for couples. A peaceful and relaxed place to stay in. The Staff/Manager Ms. Artemis, was super friendly and kind to us. She helped alot in the ideas in exploring Mykonos as well as arranging transport/transfer at a very good price. Overall, a truly comfort and luxury stay.
翻譯
來自住宿之回應: Dear Hazard, thank you so much for taking the time to share such kind words regarding your recent stay at Senses Luxury Villas & Suites! It was such a pleasure to have you here!! Thank you for recognizing our efforts. That gives us strength to keep trying even more to provide superior hospitality! We really look forward to welcoming you back! with the warmest regards, Artemis Ts. Villa Manager Senses Luxury Villas & Suites
Wander33129663966
入住日期 2023年8月
家庭旅遊
5.0/5
傑出
發佈於 2023年9月6日
This is a great villa.. We stayed in a four bed room villa... We stayed together... We enjoyed together... Very very good experience... Food was nice.. Served timely.. Manager is very gentle and helpful... We had a private pool.... It was a nice time there.. Everyone in my family loves that villa... ❤
翻譯
來自住宿之回應: Dear Wander, First of all we would like to thank you for choosing Senses Luxury Villas & Suites and for sharing your positive comments. We are delighted that you enjoyed your stay with us and it also gives us great pleasure to know that our staff, and the service provided to you met your expectations. It is particularly warming to receive an evaluation like yours and to know that our efforts to provide a superior hospitality are being recognized. Once again, we appreciate you taking the time to share your review. We hope to have the pleasure to welcoming you back in the future! with the warmest regards, Artemis Ts. Villa Manager Senses Luxury Villas & Suites
訪客
入住日期 2022年12月
家庭旅遊
5.0/5
傑出
發佈於 2023年1月31日
Excelente service, very beautiful houses and rooms, clean and comfortable. Everything was excellence. The villa’s manages was super kind and always on call. We have to call her at 11;00 pm because our safe box didn’t open and she arrived in 10 min to help us. She was amazing !
翻譯
來自住宿之回應: Dear Fabiola, thank you so much for taking the time to share such kind words regarding your recent stay at Senses Luxury Villas & Suites! It was such a pleasure to have you here!! Thank you for recognizing our efforts. That gives us strength to keep trying even more to provide superior hospitality! We really look forawrd to welcoming you back! The warmest regards, Artemis Villa Manager
訪客
入住日期 2022年7月
其他
5.0/5
傑出
發佈於 2022年8月2日
Well what can I say. Me and the family have just returned after spending 2 weeks in a 4 bedroomed Villa At Senses Luxury Villas and Suites. We stayed in Villa number 5 and it was immaculate and spacious considering there were 7 family members. The bedrooms were lovely with air conditioning, toiletries, towels. The view from the upstairs balcony was lovely overlooking the villa. We had maid service every day with daily towel change. Breakfast was included and was delivered to the villa every morning at a time of your choosing in a picnic basket (lovely touch), A big shout out goes to Artimus (the manager) what a gem she is. Went out of her way to organise taxis, restaurant bookings and an excursion (private boat trip). Nothing was to much trouble and she was on hand via Whatsapp to deal with any questions we had. The pool area was lovely with plenty of space and the outdoor dining area was great for el fresco dining. Overall a wonderful holiday full of memories and none of the family wanted to return home. Thank you Senses for your hospitability and for being so welcoming. Would certainly recommend.
翻譯
來自住宿之回應: Dear 04078NAmargaretb, first of all thank you so much for taking the time to share your personal experience regarding your recent stay at Senses Luxury Villas & Suites!! We are delighted that you enjoyed your stay with us and it also gives us great pleasure to know that our staff, and the service provided to you met your expectations. It is particularly warming to receive an evaluation like yours and to know that our efforts to provide a superior hospitality are being recognized. You are all amazing people and such a beautiful family! It was lovely to have you here for 15 days. We miss you already!! We truly appreciate your kind words and we hope to have tha chance to accommodate you again in the future. Greetings to the whole family!! Take care :) with the warmest regards, Artemis Villa Manager Senses Luxury Villas & Suites