內羅畢Aquarcare Limited附近酒店

Overall it was ok. Pros, good location, the staff are friendly and the room is decent. Cons, the reception is inefficient and check in takes longer than it should. It’s like we are first customer that has ever checked in. Lots of confusion. My ac did not work. I had to call 3 times to reception before someone turned up. They said the ac does not work here. Did not bother to check anything because it seem normal for the ac not to work. I told him it’s very hot in this room and I can’t sleep. Also ac is basic especially if you are calling yourself a 5 star hotel. He shrugged and said I can get you a fan. Got very little sleep and I think they don’t service the ac to save on electricity. It’s a poor attitude from the management especially for a “5 Star” hotel. It’s more like a 3 star. Better places to go for the same price. Will not return.

沒有中文服務，服務員很熱情，服務周到，連續住了幾天，就我們兩個中國人，他們比較尊重中國人。早餐還行，水果，沙拉都有。中餐午餐都是自助，疫情期間管理還是很嚴格的，環境不錯。

在老城區市中心，去超市買吃的方便，去國家博物館打私家車很快就能到。缺點是酒店就一棟樓，沒其他活動區域，設施也比較老。

非常熱情好客,熱情的工作人員。無障礙的位置,從我的房間可以看到美麗的景色,特別是在晚上。食物很好,但我建議從菜單而不是自助餐中點餐。總的來說,這是一次非常美妙的體驗。

The staff at Four Points are Hurlingham are fantastic. They are excellent at customer service - which is what makes my stays memorable. The dedication and care that I receive every time I stay will keep me coming back. Every day as I leave for and return from work, I am greeted by the reception staff, housekeeping staff, security staff and welcomed with a smile by Pablo’s restaurant staff (Faith is exceptionally pleasant). The quality of food is top notch thanks to Chef Howard and his team (including but not limited to Chef Dominic, Beryl, Clarice and Chef Danstand). For my most recent trip, I made a request to have my dietary needs accommodated and everything I asked for was done with such professionalism and kindness that I feel truly cared for. One tip for those who have not been to Nairobi before, be prepared to be requested to comply to the security checks on entry into the hotel. It may seem burdensome however, it is necessary due to the historical context of Kenya. I highly recommend this hotel to anyone who asks me for places to stay on business in Nairobi.

早餐品種很少，沒什麼吃的。孩子不滿四歲，可以加嬰兒牀，但是已經不適用我家孩子，睡不下了。酒店服務態度很一般。入住時候，刷卡金額凍結在卡裏，結賬的時候，處理了好久被告知不能退回。衹能試試再刷一次消費金額，看凍結金額能否自動退還。現在還沒收到退回成功的通知。總之，以後應該不會再入住了！

我到達的那天 - 他們似乎在過去的一週裏一直面臨電氣問題。所以電梯,門和房間裏的電力無法正常工作。在我離開的那天,它似乎已經解決了。 我預訂是因爲離機場和火車站近。他們提供免費接送。他們非常好提供延遲退房,直到我離開機場。 有一個大的健身房,一個漂亮的游泳池和相當不錯的早餐。請注意,酒店周圍幾乎沒有東西 - 所以你不能真正去散步或只是去拿東西吃。

我一個人旅行時用過它。 我於19:30後到達肯尼亞的Jomo Kenyatta國際機場,酒店的入住時間已經過去,但我能夠進入。 我原本打算第二天早上7點接我去野生動物園,所以這是一個很短的假期,但是工作人員對我一無所知,對我很好。我非常擔心安全性,但是我請司機帶我去附近的自動取款機。 早餐爲自助式,廚師會做煎蛋卷。 一切都很好吃。 房間很簡單,但是設施很乾淨,我想再放鬆一點! 如果有機會,我絕對想再次使用它。我真的很感謝你。

這是我們12天蜜月期間住的第一家酒店。很漂亮，有很多紅木雕刻，到處都是新鮮的百合花。所以，你無論什麼時候出來轉，都能聞到紅木和百合的香味。房間很好，非常乾淨舒適。還為我們蜜月提供了免費的香檳酒。早餐很好。我們在樓上用了晚餐，晚餐非常棒。酒也很好。服務出色。有很多商務人群但是我們覺得很舒服。