梅里塔吉豪華預訂(Grand Reserve at the Meritage)

Staff were exceptional, from the check-in when they worked to accommodate our complicated bookings to whenever we had a question or issue arise. You felt like they truly wanted to help you and make your stay as good as possible. Beautiful grounds and excellent food - so impressed!

Amazing stay. This was our first time visiting Napa, and we were so glad we chose this hotel. The facilities were impeccable, the staff extremely friendly, and the dining options were delicious. We absolutely loved that there was also an adult only pool. The proximity to vineyards was very convenient. Will definitely stay again in the future!

We arrived at 5:00 pm on the Friday after Thanksgiving and the line to check in took almost an hour. Unreal that they did not plan for this. Otherwise, the location, room, and general service were great.

The hotel is beautiful, clean, and renovated. The staff is disinterested and dismissive. At both check-in and check-out, staff was curt and unhelpful in answering questions. Housekeeping was inconsistent and incomplete. When we shared this feedback at check-out, it was dismissed.

The staff in the property were excellent. Excellent service and hospitality. I would highly recommend the resort. Special shoutout to the valets and the staff at the Meritage Spa.

This resort is the best in NAPA! Will come back for sure! All was great and excellent service.

Its a good property but lots to improve on staff and dining options

Most of my stay was great. However on my second night, the power completely went out at the entire resort and the staff did nothing. No explanation, no one offered to provide flashlights/lanterns, no additional compensation. Very disappointing!!

Valet parking was super slow but I don’t blame the gentleman he was alone and it got busy he was fast though and brought us waters made the extra effort. They need more help for him,unfair. The front desk doesn’t answer at all! The room was dusty n stuffy my allergies were super bad that’s how I know. Middle of the night I was up coughing n wheezing I asked for extra clean dusted room but I think they don’t wash the curtains. The pool area was nice but bar was closed by 5 which is early n there were bugs in the water :/ the hotel wasn’t worth $550 that we paid and ********** put queen beds was double way smaller beds