諾艾爾(Noelle)

This hotel is nothing to write home about. In-room service was very poor. We were unable to access their in-room menu. No orientation of hotel services and facilities on check-in. This hardly qualifies as a four or five star hotel.

It was an ok hotel however need to work on parking solution. It took over 15mins to get car to valet and then on leaving we were told it would be 20mins to get our car so we ended up going to parking garage where we were parked on 7th floor and of course no elevator in service. Luckily we didn’t have to get our car out while we were there!

In my room, street noise woke me up several time during sleeping hours. Only 1 of 2 elevators were working during our stay and one morning neither was working. Private events dominated bar & restaurant facilities during our stay severely limiting our access. Nice hotel and staff, but the above problems made our visit unacceptable.

Booked the most expensive “Premium” room. Checked in to a view of a massive air handler just outside our window. Asked to be moved and ended up on 4th floor. Premium rooms are supposed to be at the top levels (12 floors). The hotel was nowhere near full capacity.

My husband and I had a wonderful time staying at the Noelle for my birthday weekend. It’s located right next to Printers Alley and a few blocks from Broadway. So we just walked around and didn’t need a car. We enjoyed a cocktail at all the bars offered at the hotel. Our favorite was the clover noir. We also appreciated the automated shades in our room that did a great job of blocking out the sun in the morning. My only complaint is the $25 daily destination fee. That seemed a bit over top and unnecessary.

Great experience for our first trip in Nashville. Great walking distance from the main *****. The hotel itself has a nice roof top patio, great gym and a nice bar.

Overall, my experience at this hotel was positive, with a lot of good vibes and energy. However, there were a few issues that needed to be addressed. Firstly, upon arrival, I realized that my room looked nothing like the pictures online. When I contacted reception, they informed me that the pictures were deceiving and had not been updated, which was disappointing. Secondly, the morning after our arrival, we discovered that the restaurant would be closed for the week of our stay. It would have been appreciated to have been informed about this beforehand. Lastly, the cleanliness of the hotel was inconsistent. My sheets were not changed for several days until I requested it, and amenities were not replaced regularly. Despite these inconveniences, the hotel is otherwise pleasant.

The hotel is in a prime location in Printers Ally. It's also a short 5-8 minute walk to Broadway. There are many extra touches that the hotel offers, cute water bottles in the room, a nice coffee/water station on each floor, popcorn, etc. The hidden bar was fun too.

Pretty noisy on weekends even with the sound machine. Otherwise, nice hotel and close to the action