納什維爾機場品質酒店(Quality Suites Nashville Airport)

3人で宿泊してとても清潔な客室と施設でまた機会があれば利用したいと思った。朝食も満足でき楽しい旅になった。

I put the room through ******* by bucket for the wrong guy but the woman behind the front desk there at the Quality Suites said it was no problem she could just swap the wrong night for the right night. Then I got up in the morning rushing it to my flight to Detroit and she said that I had to you're my credit card for the one night and I get reimbursed that's what I thought so they feel my credit card for the night that I needed and then they took the money from ******* for the night I did not need so they build me for a hotel room that didn't even stand and they won't talk to me I would stay there that's a bunch of crap it ripped me off anyway Quality Suites Nashville at the airport don't mess up cuz they sure will take their night of free money

We love this place and this is our fourth stay. This trip we had to catch an early flight from BNA , so we used the Lion Transport shuttle and stored our car on property. Everything went so smoothly! Thanks especially to Yogitha, who checked us in -- she is a gem! The shuttle drivers were also friendly and helpful. We had to leave before breakfast this trip, but in the past it has been Excellent.

Overall this was an airport area hotel. The staff and breakfast was not that great. Staff were somewhat non responsive. The breakfast was not ready on time and people waited for waffles. Options were ok, but limited. Warm food quality a bit low compared to other places. I think this was more like a 3-star hotel.

I had a room where my headboard was on the other side of of a door. Every time the door closed it slammed waking me up. If there is a group people talking on the downstairs floor you can hear them in your room. The ceiling in the bathroom looked and smelled like they had painted over mold. I did like that the rooms were large and seemed to be kept up well. The bed and sheets was one of the most comfortable i slept on in a long time.

The front desk was very unorganized. They said we didn't have a reservation when we called the previous day to confirm. They then called us 1:30 am the same night to ask if we had a reservation!! The breakfast was very lackluster. The heater went on and off at night every 5 minutes. Very annoying. Not a good experience. We probably will never stay at a Quality Suites again.

Waited over an hour for shuttle to pick me up at the airport. Hotel desk failed to call shuttle driver. Had to call a second time and wait 15 more minutes. Got awakened @ 5:15am by hotel staff call about them forgetting to record a credit card for incidentals.

Needed a place to stay when traveling for a family matter. The reviews were good and it was cheap. The staff at check in was good. Our room had no hot water so having a shower was not possible. I inquired at the front desk and was informed it would be available at 8 am.

The service was amazing! From check in till the airport shuttle early the next morning…all was great. Friendly front desk who were super helpful. Room was clean and spacious. Bathroom and shower were top notch. Highly recommend and will be looking to stay again anytime I am in Nashville!