TownePlace Suites Nashville Downtown/Capitol District

This was my first stay at this particular hotel in Nashville. I was thoroughly impressed with the cleanliness of the hotel, as well as the hospitality extended by the personnel at the front desk. I am already making preparations to stay here again during the upcoming football season.

Clean, no noise, comfortable bed, nice staff Good location: still downtown but away from the noise of the bars!

Nice hotel. Vert well located, clean, comfortable. Very good breakfast. Comfortable rooms

The hotel is just 10 minutes walk from Downtown Broadway, the restaurant at the rooftop served best meals (ate 2x there), staffers are very friendly and professional (especially miss Kristen, miss Victoria, miss Autumn and Mr Jowan). Clean and safe area to walk at night

I’m not sure exactly what happened, but during check in I swiped my CC and I signed for the purchase. As the lady at the counter was giving me my keys, somehow their “system went crazy” and it was showing as if I never paid. She swiped my card like 6-7 times (no joke) and it kept declining. In my head I was sure it was because the purchase had gone through. They told me not to worry about it and let me in my room. As I was half asleep, they called me twice to tell me I needed to come down immediately to take care of it. I told them I had been up since 4:30AM and asked if we could take care of this the next day… I’m not going anywhere. They said no. I spent another hour downstairs with them trying to figure it out. They even asked me for another card. I finally got someone from my bank on the phone who CONFIRMED that the card was declining because the first purchase had gone through. I was also stopped at check out because of this and had to tell the lady what happened. Same thing happened to a couple that was checking in at the same time as me. Get your system together. They charge for parking on top of the already high price for the room.

Have stayed at numerous hotels in the downtown area over the past few years, and this was by far the best overall experience, from check-in to check-out!! Great location, very clean, and very courteous valet/staff!! Ps. My wife is in love with the fragrance/air freshener in the the lobby area!!😝🙌😎

Great location! Within walking distance to the Nashville Municipal Auditorium and Broadway! Very clean, staff is super friendly & hotel is very secure. You do have to pay for valet parking during your stay, It was $42 but it’s worth it!

Very clean rooms and common areas. Staff was very courteous and professional. Will be staying there again my next trip to Nashville!!