桑妮特旅館(Shanith Guesthouse Negombo)

Rooms ok, good value for money. My issue lies with the very poor management. I paid the cleaning lady 1500 rupees for breakfast and laundry. She then left 110 rupees on the table outside the room. After an hour, the money was still there, I thought it must have been the change and took it back in case somebody else took it. Later in the day I saw the cleaning lady standing at the table outside my room, looking for something. I then thought it may have been the 110 rupees, so I put it back. She then collected it. A couple of days after checking out, I received a text message from the manager with a video from the security system showing me picking up the money. Nothing else. As I was still in the area I called by and asked him why he had sent this. I explained what had happened. He was quite rude and told me I should have asked before taking the money, which made me feel like a criminal. I told him I would write a review, he said that was fine and he “spat” as I walked away. Not the way to treat customers!!

The staff are very king and attentive for guests needs. The breakfast is delicious and the fruits are fresh. The rooms are comfortable and clean. Very good location. They suggest interesting tours. They were very helpful with the PCR booking, transport for PCR, and airport transport. I recommend.