My room and the view was beautiful and over the top. However, my room had no running water for my entire stay! I was initially offered a discount of $150, my stay was $700. I was not happy with that at all. I was told to wait for the manager tomorrow to speak with her regarding my experience. The following day, I spoke with the manager who stated that she offer us another room, but it would be a downgrade. Of course we declined. I only asked that maintenance come to fix the issue. The same day, after maintenance came, the toilet wouldn’t flush! We had to use the restroom in the lobby. It wasn’t until I spoke with the manager again during check out that I expressed how unsanitary it is to not have water in a hotel room that we paid good money for that she offered to comp the room! My stay was terrible!
翻譯