搜索奧爾堡新酒店

「我喜歡這個位置,因爲它處於半夜的生活。 主要“問題”是晚上由於酒吧...而聽到的聲音,但是在你的房間裏你可以找到聽帽...來改善你的睡眠。 最好的事情是你可以在晚上聚會很辛苦,當你想回到大樓時,你花幾秒鐘的時間到達。 早上這個地方也不錯。 我認爲他們唯一能改進的是早餐的人..通常在其他酒店(其他縣)中,我發現我可以選擇更多的選擇..我喜歡有當地工作人員的時候(這裏除了天空(也許)) 無論如何我推薦它 」

「On the day of check-in, after the scheduled check-in time, we had still not received any information regarding the access code to the property. After numerous unsuccessful attempts to contact the phone numbers provided, which were either unavailable or non-existent, we eventually managed to find another number through Google and contacted the property via WhatsApp. To our surprise, we were informed that they had no knowledge of our reservation and that they had not noticed it because they had never received bookings through Trip.com before. We do not understand how this could happen, but as guests, we should not be affected by the property's internal issues. The property then offered us accommodation at a different address, claiming it would be an upgrade. However, upon arrival, we discovered that only one room was available, despite the fact that our reservation was for two rooms. After considerable discussion with the manager, an agreement was reached whereby we would stay in two separate rooms for the first night and in one room with extra beds for the second night. In addition, the property agreed to refund 50% of the amount paid. Approximately one hour later, after we had left for a short period, we returned to find that the manager had decided to remove our belongings from the second room without our consent. We were informed that we would now have to spend both nights in a single room with extra beds because there had been a last-minute reservation. As a result, the agreement that had just been reached was not respected. Throughout this experience, we faced repeated changes, lack of communication, and a service that was substantially different from what we had booked and paid for. We reserved and paid for two rooms, but this service was never provided. Although the property refunded 50% of the original reservation amount, we do not believe that this adequately compensates for the significant inconvenience, stress, wasted time, and the fact that the accommodation delivered was materially different from what was advertised and booked.」