Stayed one night for my sons graduation ceremony at Prudential center. The parking was easy and the location was perfect. The hotel was decent, clean and looked like the room was newly remodeled. The front desk staff were nice and the lady at the breakfast counter was wonderful. I do have two issues. 1. I called housekeeping soon after we checked in, about 6/6:30 an requested another set of towels ( we were 3 and there was only a two sets) and two additional pillows. I got voice-mail and left a message, but no one called back or brought the pillows or towels. 2. I thought the mattress was very soft and seemed uneven. I felt like I kept rolling into the middle. Otherwise, it was a nice place to stay.
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