斯列維多納德酒店(Slieve Donard)

We were not aware that 70% of hotel was closed for renovations. We were disturbed by builders drills at 8.00am Breakfast was in temporary restaurant and was cold on both mornings No atmosphere felt like camping in a building site

Made a reservation for dinner at checkin - we then didn’t have a booking when we went down. Dinner took 1.5 hrs to arrive. No one told us why. Dirty plates from kids dinner left on table for an hour. Brought sorbet out and don’t offer to our child 10% service charge added to bill at end of meal! Awful service at breakfast - had to ask for coffee 3 times. Fried eggs arrived after 20 mins No robes in bedroom Had to ask 3 times for a travel cot

The overall experience,ive stayed in many hotels all over and the Slieve Donard was unique,full of charactor

Would have been perfect 5 however - Staying 2 nights and they didnt clean room until after 7pm even have two prompts - lost 4 hrs just waiting on this happening so we could start to get ready etc Ronan from the breakfast team was outstanding Bar manager was amazing 👏 excellent service

The property has been all redecorated in big garish carpets and curtains and the bedrooms are so dark with the curtains drawn and lights on that you need a head torch to find your things !

From the moment we checked in till we left it was five stars, from the hotel itself, the room was amazing and the bed the most comfortable ive slept in. The reception staff, bar staff and breakfast staff, they were amazing

The breakfast is the best ive ever had in a hotel. Fantastic breakfast. So much variety and very tasty. Service was slow when we phoned from our room. We only had one robe and needed one beforw going to swimming pool but took over 30 mins to get this to our room with 3 phonecalls. The hotel needs to be strict on kids swimming times they didn't address parents who brought kids swimming during the adult times. If you have a rule stick to it. Other than that an lovely stay!

Our stay at slieve donard was brilliant. Rooms were lovely and spacious, all the essential items available, the tea/coffee tray was well stocked with good quality items. Clean and modern bathroom. We had sunday carvery which was absolutely brilliant food. Breakfast in the morning was again fantastic and all food clearly top quality, really fresh and tasty. The only thing that let this hotel down a little was service was slow at times both in the restaurant and at the bar. We were advised at check in that the hotel was fully booked (we stayed at halloweem half term time) and staff were very friendly and apologetic about the long waits etc and seemed rushed off their feet, so definetely not the fault of staff, however it seemed maybe the hotel didnt have enough staff on to serve at such a busy time. This however would not put me off as i am sure it was exceptional circumstances whilst the local halloween festival/events were taking place in Newcastle on the night of our stay, and I will definetely stay again.

A fantastic stay. Service brilliant and staff always helpful and friendly. Really pleased to get a room upgrade. I don’t think you can beat lying in a sauna looking out to sea and up at the mountains of mourne.