Lovely hotel, Great location for town centre. The standard room itself was clean and spacious. The bed was extremely comfortable too. Would recommend. Got a great price on it too. Staff at the front desk were friendly and welcoming.
I have previously rated Indigo in Newcastle with 5 stars on a number of occasions, and it was both our favoured hotel in Newcastle, one of the best Indigo Hotels nationally and the best of the IHG offerings in the city. However on our latest visit we were disappointed all around. Generally hotel rooms appear not to have been upgraded for some time, and are now looking dated and tatty. No attempt has been made to try and cover this up, or to make your stay bearable with any extras or personalisation. We booked a King rom with a furnished balcony, which claims to be 22 to 24 m2, and comes complete with a stocked mini bar. This description is very misleading: the room is only this size if you include the outside balcony, so in reality it is more accurately 18m2, and therefore feels cramped. In our room, 427 there was a standard double bed badly fitted into a king bed headboard and side tables, leaving a huge gap between bed and bed table which was both dangerous and very uncomfortable. The bed also moved constantly as it wasn’t fitted, pillows feel behind it, and glasses and the phone feel between the gaps. Decor was tired and worn with no attempt to cover it up or repair. The free stocked mini bar, which was once the feature of the Indigo chain, consisted of 1 bottle of beer, one can of orange and 2 small bottles of water, none of which were replaced during our 3 night stay. A highlight of Indigo Newcastle used to be their breakfast, which included an old local favourite Pan Hegarty, however that has all gone. It’s standard breakfast, which finishes at 10am even on a weekend. As an IHG Diamond member I didn’t get any upgrade, in fact the room couldn’t have been much worse. Despite bringing my concerns to the receptionist at checkout, specifically the misleading and dangerous bed situation, I did not receive the courtesy of a response from the manager. What a sad state, for a once great hotel to fall to. I am surprised Indigo allow them to be part of the brand anymore.
不論是商務還是休閑旅客,紐卡斯爾萊昂納多酒店(Leonardo Hotel Newcastle)都能讓您的紐卡斯爾之行變得更加美好而難忘。酒店距離紐卡斯爾火車站僅有500m。在該地區觀光很容易,Never Give Up Newcastle、Life Science Centre和Easy Street Bar都在酒店附近。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有房內保險箱。旅客可以在西餐廳享用可口的美食。閑暇時間在酒店的酒吧喝上一杯,是您休憩放鬆的好選擇。如果旅客願意,酒店可以提供滿足需求的客房送餐服務。在一天的忙碌後,您可以在酒店盡情的享受各種體育和休閑設施。酒店配置有會議廳,定能滿足您商務活動方面的需求。為了方便旅客,外幣兑換服務已為您準備就緒。
訪訪客Good location close to Newcastle. Good bar ans resturant on site. Room was large and clean with a good shower. Staff provided a swift check in. Bar prices and food prices we reasonable
訪訪客Camera ok, personale gentile, sotto c'è il bar Blance dove si ha il 25% di sconto sul cibo e bere, unica nota negativa la colazione non è come nelle foto e non hanno la macchina del caffè ma una macchinetta che eroga di tutto con le miscele