芽莊5星級酒店

從廢的Nyachang,我和丈夫搬到位於安維安村的Orbit Resort 終點 Spa酒店,這是一個非常好的度假地點。我和媽媽在2015年已經在這裏,我們很喜歡這裏,但很不幸,這家酒店沒有,它最近建起來。酒店很大,漂亮,有兒童遊樂場和兩個游泳池(只是兒童的天堂)我們經常在房間裏訂餐,很好吃。在溫珀爾公園的子路旁邊,從酒店到城市的航天飛機,非常方便。住在一套豪華套房,有兩個陽台,一側有海灣和山脈,另一邊有海邊))))迷你廚房和客廳,有餐桌和兩個沙發,每天打掃,換毛巾,毛巾,一切都乾淨,(非常棒)(非常棒)(非常棒)(非常棒的客人,非常有興趣的主人,非常熟悉俄語和俄語靈魂)))員工也講俄語,願意爲一切事物提供幫助。一般地推薦大家,一個很好的休息和放鬆的地方)

我們訂的是套房一居室海景房，Capital One旅遊網站上的圖片顯示是圓床海景房。然而，到達後，經理（“Hoc”？ 22 年 11 月 8 日下午）試圖將我們安排在一個較低的房間裡，房間面向一棟有 2 張床並享有部分海景的大樓。當回去拒絕這個房間時 他說他的系統顯示這是我保留並支付的。我向他展示了我的預付費預訂，但顯然不是這樣。這也沒有意義，因為他的房間兩晚只需 28 美元，而我們為 1bd 海景套房的每張預訂收據支付了 68 美元。雖然預訂系統中顯然存在一些溝通不暢，但他沒有承認和尊重我的預訂文件，也沒有在後台處理供應商之間的問題，而是說我的是一個“謊言”！是的實際報價！儘管我的付款清楚地表明我無法預訂他給我安排的劣等房間。在接下來的半小時裡，我們來回走動，他升級了房型，我給他看了我預訂的房間的照片並要求那個房間。他甚至說我不能擁有那個房間，因為他們“10 分鐘前就賣光了”，也許我可以“明天再試一次，如果有的話，換房間”。然後我在手機上向他展示了 Booking.com 顯示其中 3 個房間仍然可用 - 他又說這是“謊言”！所以我在 Agoda.com 上向他展示了同樣的事實；他只是搖了搖頭。然後我打電話給 Capital One Travel，他們通過我的電話與他交談，因為他們無法到達他的國際辦公室。終於在這一切之後我得到了我支付的房間。但我對這次入住體驗並不滿意。它玷污了我們在這裡的整個住宿。也許這只是這位經理的一次過，但他的行為表明嚴重缺乏客戶服務、一般禮貌、考慮到我們支付的價格的邏輯和誠信。我們質疑酒店如何容忍這種行為，並得出結論，他必須得到管理層的支持才能採取如此激進和大膽的行動。因此，我們永遠不會再留在這裡。

這家酒店的位置真是沒得說了，市中心，麪朝大海，就是設施有些陳舊，很有年代感～房間缺東西都要一遍一遍打電話去要，服務員英文也不太好，拿個東西總是拿錯～早餐還可以；整體來說，性價比還不錯，而且小童入住不用額外付費，這個在越南比較難得；如果追求性價比，又不太在意設施的話，可以考慮～

酒店服務很好。房間是1709號,夜景真的很好,早上的海洋風景也很好,雖然有露台,但是太窄了,好不容易才出去看,浴室裏沒有浴缸,很遺憾,住了4天,第一天很冷,但是第二天開始我沒什麼可吃的。ㅋㅋ水果種類繁多。房間打掃得很好。

Khách sạn nằm trong hẻm nhưng khá gần mặt đường, nằm trung tâm thành phố, nằm gần biển. Phòng không có rộng, có view biển nhìn đẹp. Giá phòng ổn. Sang trọng, lịch sự, thái độ nhân viên vui vẻ, nhiệt tình. GOOD

One of the best hotel experiences we ever had. We stayed 6 nights. The hotel is just 5 mins walk to the beach and has an amazing (small) pool with ocean view at the rooftop. Not many sunbeds so try to get there early. We had a room with sea view and a huge, super comfortable bed (2 single beds together). Sparkling clean modern room and the breakfast was great as well. As we are vegetarian the hotel staff went above and beyond to accommodate our wishes, preparing something vegetarian every day just for us. We will never forget how friendly, professional and genuine the people at DTX were. From the general manager Mr. Nguyen Trong who made sure to greet every guest personally in the morning and teach us some words in Vietnamese, to Mr. Nguyen Anh Quy, the F&B Manager, who is a vegan and was so kind to organise a vegetarian breakfast for us, gave us restaurant recommendations and took amazing care of us. Another wonderful person was the lovely lady at the reception, who literally went to the train station to help us with train tickets and we cannot forget the trainee doorman from Hanoi who was always super nice and friendly greeting us every day with a smile. We never experienced hospitality like that and we travel 2 to 3 months a year all over the world. We felt like we were at home and will definitely come back when in Viet Nam again. We usually do a lot of research online before booking long stays and this is definitely the best you can find in the area. If possible we would give 6 stars!!! Thank you for everything. Helio and Anna

It was the second time we stayed at this hotel. What made us to decide and believe to stay here but not other hotels: the staffs are friendly, the rooms are very spacious, clean and well-equipped (we stayed in the room 1001 & 1003 - a connecting room, which is very suitable for a family)…. I’m very impressed with Ms.Vy (EAM), who really supported me when I got stomache by offering me a cup of ginger tea. My children was pleased that their feedback of the previous stay has been carried out: the TVs now can access to the internet! 😀

Honestly we had a great short stay here at the Ibis Styles in Nha Trang. At the end of the day everything is relative and you could not ask for anything more in this price bracket. The Ibis Nha Trang provides more then you pay for. Hot showers, clean comfy sheets and bed, clean room with an awesome ocean view and as Accor members we received all the extra bits and pieces including the requested later check out. All provided with a smile and attentive service. Breakfast offerings were minimal but more then enough to do the job. The Ibis is in a great spot centrally located and a short stroll to the beach although the hotel pool area is actually awesome to be honest one of the best we have experienced which was a delightful surprise. In this price bracket I highly recommend this hotel for extended stays inNha Trang and a huge shout out to Tien Duong and Ms Drep Quoc Dat front office manager, great job guys!

The Alana Nha Trang Beach Hotel is a lovely hotel. It is near the beach and has a very nice, if a bit limited sea view. The hotel very kindly gave me a room upgrade. The facilities are superb. The rooms are wonderful and the beds are comfortable (if you get to sleep in them), and the staff is very helpful. Each room has a scale for weighing your luggage, which helped me because I'm always teetering on the limit of being stuck somewhere forever. Breakfast is the usual superb buffet you'd expect from a five-star hotel. What's not to like? Don't come here if you're looking to sleep. Everything was fine until about 10pm when someone started doing construction on the wall of my room. Bash! Crash! Thump! Duh-duh-duh-duh-duh-duh-duh--duh-duh-duh-duh-Crash!!! BOOM! This went on four hours. The hotel must have anticipated it because there were two sets of earplugs on the table next to the bed. Trying to block this assault with earplugs was like trying to stop a fire hose with a cotton ball. BOOM! BANG! DUH-DUH-DUH-DUH-DUH-DUH-DUH-DUH-DUH-BANG! I was on the 10th floor and I was still being pummeled like I was the object of a B-52 strike centred on my head. i eventually took all the bedding off the bed, went into the bathroom and made a place to sleep on the tile floor. Having an extra door and a glass wall between me and the constant pounding helped muffle it a bit, and I was eventully able to fall asleep from exhaustion after several hours of assult by pounding ”music.” This might be a great place to come if you want an accompaniment to a little illicit afternoon boom-boom-boom, but don't come here if you expect a relaxing evening and some sleep. You won't get it. It was a horrible experience, due entirely to the relentless, torturous assault that was inflicted on me. Would I recommend this hotel? Not a chance. Just for afternoon quickies. I'm giving it a rating of two, which is an average of 5 for illicit afternoon activities and 0 for normal uses like sleeping, relaxing, watching TV, reading, or writing. Actually, the rating is 2.5 but ratings of 0 and half-point ratings aren't allowed so I'm making it a 2 because the experience was so painful. Lovely hotel. Assault on the senses, and not in a good way. Save it for those secret liaisons where you have no expectation of sleep.

Добрый день! Отель очень понравился ! Обслуживающий персонал приветливый , на ресепшене русскоговорящая девушка Вика всегда помогала в решении всех вопросов . Хороший , большой бассейн , вода в нём не холодная. Завтраки по меню нам понравились. Ротанговая мебель (даже корзина под мусор ротанговая) в номере 👍 При адекватной цене на данный отель обязательно посетим ещё раз отель «Green World»