奈爾斯智選假日酒店(Holiday Inn Express & Suites Niles)

Nice staff and I appearance their kindness.

We were warmly welcomed by the gal on duty who saw us unloading our luggage and came out in the cold to bring us a luggage valet. She anticipated our needs. The hotel is so clean. The gal who prepared the breakfast was excellent and genuinely seemed to enjoy her job. This is a well managed hotel.

Front desk lady was ratherly nice. Breakfast was decent. The bed hard as a rock. No conditioner empty bottle and the heating and cooling could be better for the room

This property was clean, quiet and had friendly staff but best of al they had GF options in the bakery case which is not often found.

Staff was excellent. Facility horrible. Never been in a recently built hotel that I could hear conversations from adjoining rooms

We had an excellent stay. Room was very nice and clean. Easy to get to. The breakfast was excellent. My only complaint would be that the walls seemed a bit thin and we could hear our neighbors conversing. But, they went to bed early. All in all an excellent stay.

This place was so amazing! Let me first start off with the staff! Casandra at the front desk was absolutely fantastic! Her customer service skills were through the roof! Very nice, polite, extremely helpful, I can’t say enough. The day shift staff was great too! My girls and I came for a cheer competition and we will be back next year. Our room was clean, the breakfast was delicious and the dinning staff was helpful and kept everything fully stocked. 10 out of 10.

The front desk staff member was extremely nice, ver accommodating and was very helpful. The hotel is clean and great for our quick stay!

Great breakfast, great personnel. Mattress was too soft and lumpy, shower curtain liner had black spots (mold?), and toilet had loose bolt on tub side, wobbled!