Ratnapriya酒店及度假村(Ratnapriya Hotel and Resort)

It was quite place and easy ask for any help needed and they also co-operated for early check-in thank you for this service

Washbasin was not proper not clean and leakages at several places. Restaurant is too slow that is when only my family was waiting in restaurant.

Flush is not working, restaurant facilities not available, no wifi available, no room service for food.

Room is good but service is poor Everything not cleaned up properly service of foods is not good But room quality is good

As i have visited the hotel and stayed at there one night, from my opinion pro's- first of all hotel is having good ambience, rooms are comfortable good and clean room cons- room service is so pathetic there is no proper management in hotel restaurant of hotel found almost dirty no proper food service or response as per my stay experience i would like to say that it require improvement very much.

Ujjain has limited resorts but unless u just need just a good room with bed, you can choose this place. Decent & clean room however it has pathetic service. We had placed order for food post the long drive from mumbai, called after a while to check, they simply said kitchen is closed; complained to manager & then they took order: we called again to check & they said they cannot provide the items we ordered- we were so hungry finally settled for dal kichdi; it’s ridiculous they couldn’t even call back to say they cannot provide; basic amenities like air con wasn’t working, no hot water nor were any toiletries provided. If you pay 8k you expect basic services but this was the worst ever

It's very costly but comfortable very poor. That's why i don't liked it. Yes service also very bad.

there is no free drinking water in this hotel. no RO plant available in this between staff, there is no coordination. many small things are lacking and receptionist didn't give setisfactory answers.

Property is new but very poorly managed. Services very poor. Room was not equipped before check-in. When asked to supply. Took too much time to deliver. Intercom and kettle not working. Local transport to and fro to city not easily available.