提供 Spa 服務的二世古町酒店

Great winter holiday destination hotel in Niseko. The hotel is new and I just spent 2 nights with my family in Ritz Carlton Reserve in a snowy days in Niseko. The place is cozy and onsen is outstanding. It is also easy to get access to ski and ski equipments are classy. One bed room suite with twin bed room connecting is truely large for family. Thanks for receptionist Yuika. Highly recommended for holiday maker.

I found the Green Leaf Hotel to be okay, adequate for my needs, but not as good as I expected. The place was disappointing in several ways that were not huge but were significant. Cleanliness in my room was not what I expected of a Japanese hotel – I’d say the cleanliness level was more Australian than Japanese (in my experience, Australian hotels have a very low standard of cleanliness). My room at the Green Leaf had sticky food residue and coffee cup rings on tables left by previous occupants, and the toilet seat had some disturbing spots or dry residue. I felt the need to wipe down the room with a damp towel. The furniture in my room looked a bit battered and tired, room carpet and fabrics looked stained and dirty. The bathroom was dimly lit, and the bath/shower waste outlet was slow to empty. The toilet roll holders were inexplicable: the toilet roll was impaled on a spindle which was then inserted into a toilet roll holder on the wall, a conventional design. However, the spindle did not fit the toilet roll holder. It was a waste of time using the toilet roll holder; every time I tried to pull toilet paper from the holder, the toilet roll and spindle just fell out of it. Therefore, I just left the toilet roll on the floor. However, every day, the cleaner would precariously re-insert the toilet roll on its spindle back into the holder, from where it would fall out again the first time I tried to pull toilet paper from it. Very strange, and not what I expected from a culture based on perfection. Also, if your bedside tables are like mine, beware. They will not be screwed to the wall, and they have drawers that, if you open them, tilt the table forwards, throwing your mobile phone or Rolex to the floor, or neatly emptying your cup of tea and pot noodle into the drawer and its contents. Again, inexplicably bad design, not what I expected of Japan. Another oddity that happens in many a hotel. My wardrobe had a long hanger rail, but I was provided with only five coat hangers. Why do hotels do that – provide a big wardrobe but only a few coat hangers? It makes no sense at all. However, I was provided with more hangers after I asked twice for them. One morning, water from the hot tap came out brown rather than clear. I reported it and it didn’t happen again. So, several significant areas of disappointment. However, the hotel was good in many key ways. My bed looked clean and was comfortable. The staff were great, as was the onsen. Breakfast was good. The hotel restaurant only serves one type of dinner, but it is very good. The hotel is ski in/ski out, and has a good boot room. I had a great time skiing from The Green Leaf Niseko Village for six nights. However, I’m not sure I’d recommend it, and if I go to Niseko again, I’ll go to a different hotel, probably one in Grand Hirafu. Why Grand Hirafu? One might say that Niseko Village is oddly named. The one thing it isn’t is a village. It has ski lifts, a ski area, at least two hotels, so

以前から興味のあった鶴雅にようやくデビューがかないました。しかもニセコ。ニセコは日帰りスキーのみだったので楽しみでした（若い頃大昔笑）。 何もないひっそりとした静かな場所。 秘境？？アプローチや外観の雰囲気が素敵で期待が高まる〜〜 中もいい❗️広々していてアイヌ紋様があちこちにあしらわれています。 この雰囲気好きだなあー ドリンクインクルーシブ‼️これが好きなの〜〜笑笑　過去一のラインナップ。 足湯しながらのんびり滝を眺めてスパークリングワイン。至福。 お部屋のアメニティ、ブルーがキレイ。 大浴場もまあまあ広くて清潔。眺めがないのは残念でした。食事も地産ものが多く楽しめました。 ただ昆布温泉かなり期待していたので、期待しすぎの感あり。ワタシ的にはフツーの良い温泉。 全体的に満足度高かったので、他の鶴雅も行ってみたいです。 お世話になりました。

Please choose one of the many other great places to spend your holiday in Niseko. The service culture at a leadership level here leaves a lot to be desired and this ultimately trickles down to the polite but ultimately ineffectual staff. Our main issue related to the terms of discount on rental equipment with our package, which was not clarified adequately to us over numerous emails exchanged with the ski centre and the hotel team. There were plenty of opportunities when this could have been made clear and we would have obviously booked with more reasonably priced and comparable quality rental providers. Ultimately, this absorbed a lot of time in correspondence before and during our stay and cost us over $400 more than competitors with better service experiences in Niseko, like Rhythm. Management was invisible at every step. We waited in the Lobby for over an hour on our last full day, but did not even get offered a phone conversation with a decision maker, let alone the courtesy of a face-to-face discussion. Furthermore, the hotel restaurant is closed. The magic carpet that is offered instead to take you to the nearest hotel is also closed. Housekeeping services the room every other day, not daily. None of these details were communicated when our package was sold to us and our dates (late ski season) were confirmed just a few months ago. Although the apartments are lovely and some staff have helped with restaurant bookings, we won’t return for future visits as we have tried to escalate and resolve this really expensive issue but have simply been left to foot the bill.

あいにくのお天気でしたが、目の前は緑が広がり、羊蹄山は雲で隠れてましたが、想像しながら笑満喫しました。 到着早々、ウェルカムドリンクで迎えて頂き、お庭のキャンプファイヤー、ブランコ良かったです。 お風呂も良かったです。温泉ではないですが、足を伸ばして浸かれるのはいいですね、おまけに景色もいいし。 お部屋からの景色も良く、リクライニングチェアに座ってボッーとできました。 何より、ご夫婦の気配り、心配りによるおもてなしにより、良き旅となりました。 次回は羊蹄山、星空満喫しにまた行きたいです。 こちらのお宿へはレンタカーがおススメです。 少し走ればニセコビュープラザもあります。

Best place to stay with your friends and family, the units have private onsen, and there are many restaurants on site to enjoy! The location is very convenient, close to the lifts, in the main cross, rental shop around, and a very good concierge service that helps you with any needs!

主要係北海道夏天多蟲仔，唔係ukiyo 單獨問題，但係環境一流，夏天窗外景色十分怡人