Chhavi酒店

"1-Star Review – Extremely Poor Experience, Poor Hygiene and Unprofessional Management I stayed at this hotel yesterday for only around 7 hours, and unfortunately, even for such a short stay, the experience was extremely disappointing. Given the rates charged by the hotel, the level of service, hygiene and management was nowhere close to what a guest should reasonably expect. The biggest concern was the hygiene and cleanliness of the room. I found a large number of worm/insect-like larvae in the room, as clearly visible in the attached photographs. This is completely unacceptable for any hotel and raises serious concerns about basic housekeeping and hygiene standards. There were several other issues: No proper way to contact reception: An intercom was provided in the room, but there was no number/instruction indicating which button or number should be used to contact reception. A basic facility such as contacting the front desk should be clearly explained. Wi-Fi was not working: When this was raised with the management, instead of addressing the issue professionally, I was told that Wi-Fi does not fall under the hotel's mandatory services. This was a rather surprising response for a hotel charging the rates it does. Questionable approach to housekeeping: I was also told that cleaning is not a mandatory service. This is particularly difficult to understand when the hotel is charging guests for accommodation and presenting various facilities as part of its services. Poorly handled customer communication: Rather than acknowledging the problems and trying to resolve them, the management's responses were defensive and, at times, illogical. One staff member even used his background as a mechanical engineer to claim knowledge of how telecom/Wi-Fi systems work, despite the discussion being about why the hotel's Wi-Fi service was not functioning. The argument was irrelevant to the actual customer complaint and did nothing to resolve the problem. Unprofessional staff and management: The overall interaction suggested a lack of basic hospitality and customer-service orientation. Instead of listening to the guest and resolving genuine concerns, the emphasis seemed to be on explaining why the hotel was not responsible for the problems. What is particularly disappointing is the mismatch between the price being charged and the standard of service being delivered. Guests should not have to argue with management about whether basic cleanliness, functioning facilities and reasonable assistance constitute "services." I have stayed in many hotels, and I understand that occasional technical problems can happen. The real issue here is how the hotel responds to those problems. In this case, the hygiene issue was serious, the Wi-Fi was unavailable, there was inadequate information for contacting reception, and the management's response was largely dismissive rather than solution-oriented. Poor hygiene. Poor service. Poor customer handling. Poor management. High rates. I w"

阿亞恩公寓

"很不錯的體驗 配套人員乾淨衛生"

金傑諾伊達賽克特133

金樹酒店

"我對房間,服務和早餐感到非常滿意。房間,洗手間整潔乾淨。他們爲我們提供了所有基本設施,他們每天都在做家務。他們提供早餐和晚餐的各種菜餚。工作人員也非常有禮貌,有求必應。房間整潔乾淨。對這家酒店的服務印象深刻。請繼續這樣服務。 "

ASPL旗下的金澤廣場酒店

度假套房

"我因公司安排在這家酒店住了兩天。酒店員工禮貌熱情、樂於助人，這是這家酒店的亮點——他們辦理入住手續並提供一般性幫助。"

商榮酒店

" 氣氛很好…… Yogesh 先生非常謙虛，管理得很好。食物和開胃菜非常美味。安排得非常好。一定要來一次@Barrack 62 - 美食吧!!!! Ascent Biz Hotel Plot 127, 諾伊達 Khoda Road 諾伊達, 印度"

紅色約克酒店

"服務好,環境也乾淨... "

Eliot酒店與宴會

"It was fabulous stay and mr adarsh was very nice and polite at reception.overall we had very nice stay.we love to visit again here with friends breakfast and dinner quality was also good.nice location and very ample space of parking.overall very lovely experience."