Amber Nicole
2022年9月30日
I have stayed at Holiday Inn Express properties for years. This hotel was updated and contemporary. However, it was absolutely filthy. My room had dust everywhere. The shower was dirty, the mirrors were dirty. The elevator and entry floors were disgusting. Even the elevator buttons were dirty. It was a crushing disappointment.
I waited for 15 minutes to check in while the clerk ignored me and talked on the phone, took several other calls, and completed some tasks on her computer, all without speaking to me, just putting up one finger. Upon checkout, I needed a receipt to turn in for reimbursement. However, I could never find an employee. I waited for 10 minutes.
翻譯