諾曼俄克拉荷馬大學美洲最佳價值酒店(Americas Best Value Inn Norman/University of Oklahoma)

I loved the experience and the service was amazing, I definitely would have like a better breakfast selection.

The are judgmental

This was my second hotel in Norman. The owner screamed at me when I was checking in as I did not have my driver’s license with me as I left it in my car, and I showed him my passport, which is a gov’t form of ID. He screamed at me saying he needs my license in order to scan it in to the system and he does this every day and knows what he is doing. There were two other young gentlemen in the corner saying smart remarks as I had a passport and not a driver’s license. I called ******* and explained the incident, they owner lied and said he did not scream at me and said he asked me nicely. He then decided to not fully refund my stay and take a night as that was his discretion as the owner. ******* tried to argue that I did not use my reservation and that I should be given my full refund, but he is the owner and this was his discretion. The location of this place is something I would not recommend to woman traveling alone, or with small children.

First, we were made to wait for thirty minutes after driving from TX for the desk clerk to find our reservation,which we had made several days previously. Finally when we arrived at our room, we were absolutely appalled! No comforter, only two tiny pillows, no coffee maker, the bathroom had huge burn marks from one end of the tub to the other - and, AND - NO HEAT!!! We contacted the desk and were told they would provide us with a floor heater. What?! No, we want a different room to which they responded, "We don't have any other rooms." We advised the desk clerk we would be contacting our credit card company and several minutes we were called to let us know that in fact a different room was available after all. We had to move all of our belongings at 1am! After an angst ridden night in this awful room (at least there were four pillows and some HEAT), I pulled a chair into the open door and lit up a cigarette. Suddenly some woman - cleaning staff? the owner? I have no idea, began yelling at me from the parking lot,telling me that "that is not a smoking room!!!" and "to leave! Get out right now or we would be charged more money!!" Go now! I was smoking one cigarette OUTSIDE our room, for Godsake! We are talking to our credit card company and your motel should be leveled to the ground!!!

I will start out for the bathroom had cigarette burns on the tub at the walls needed to be cleaned and painted or something they got holes in them would not even recommend anybody going there and they want to charge you 40 hours or $50 a night and then Jack it up to 100 something tonight on football nights got to be crazy don't ever stay there watch out people go throwing things through the windows too at night is the worst place to stay

This is an economy hotel and you are paying economical prices for it. Everything falls right in the range one would expect. There are no glaring deficiencies there. They meet expectations.

The furniture in our room was missing pieces of trim on every piece. The bath tub had burn marks on ledge. The bathroom door is falling apart. The blanket on bed had a burn hole in it and all of the towels and wash clothes were beyond stained.

Convenience to Highway and restaurant-

We found dirty towels on the back of the bathroom door. The sheets had horrible stains on them. The front desk person was so friendly which made it disappointing when we saw the room.