although the person on the desk who checked us in was great we had problems with the room that were both annoying and offputting. The door would not lock and anyone could walk in without a card. the wash basin would not drain, it did over about an hour and left the basin strewn with dark hair (we are not dark). I reported this and was told someone would be up right away, we waited. noone came. we had to be at a wedding for which this made us late. it was not comforting to have to leave the door open and walk away. I again asked the desk, they were not very helpful, made excuses and claimed not to see my phone number on file. I gave it to the first person. Later the heating system would not shut off, ended up having to pull out the out the wall unit and disconnect it to get it to do so. turned it back on much later and it seemed to work. very frustrating to book a room for an event and have so many issues.
翻譯